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PHCPPros: Off the Cuff

PHCPPros: Off the Cuff

Written by: PHCPPros
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About this listen

Throughout every month, our editors are holding conversations with plumbing, heating, cooling and piping leaders on current events, business, leadership, challenges, celebrations and more. The views and opinions expressed in these conversations are those of the guests, and do not necessarily represent a position of PHCPPros.© 2025 PHCPPros: Off the Cuff Economics
Episodes
  • Investing in Tomorrow’s Tradespeople with SupplyHouse's Christine Boehm
    Dec 16 2025

    In our latest Off the Cuff episode, PHC News Editor Steve Smith is joined by Christine Boehm, Communications and Events Team Lead at SupplyHouse!

    Recorded live from the PHCC CONNECT trade show floor this fall, the duo explore how SupplyHouse is helping shape the future of the skilled trades with its Track to the Trades initiative. Now in its second year, Track to the Trades is poised to deliver $100,000 in scholarships, grants, and in-kind donations, benefiting accredited trade schools and organizations such as Tools & Tiaras and Operation Tiny Home. The conversation highlights how SupplyHouse’s GRIT philosophy — Generosity, Respect, Innovation, and Teamwork — guides the program’s design, while real-life success stories illustrate the tangible difference this support makes for students pursuing careers in the trades.

    About Christine: Christine began her career at SupplyHouse in Customer Service and Product Support, where she developed a deep understanding of the company’s customers, products, and values — a foundation that continues to inform her approach to communication and engagement today.

    Christine holds an advanced degree in Nonprofit Leadership and Management, and her academic and professional experiences are rooted in a passion for mission-driven work that builds connection and community. She is dedicated to creating meaningful experiences that reflect SupplyHouse’s culture of care - both for its employees and for the tradespeople who power the industry.

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    19 mins
  • Mastering Fulfillment in the Age of Instant Expectations with SupplyHouse’s Kaytee Grey
    Oct 2 2025

    In our latest episode, PHC News Editor Steve Smith is joined by Kaytee Grey, vice president of SupplyHouse’s supply chain and fulfillment operations!

    Tune in as Kaytee talks about the steps she takes to ensure timely, accurate, and cost-effective delivery to customers — discussing streamlining processes, what automation brings to supply chain management, and how to develop productive teams.

    Prior to joining SupplyHouse, Kaytee held several influential positions in demand, financial planning, pricing, and promotion at leading companies, including HSN, QVC, Target, Family Dollar, and Dollar Tree.

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    25 mins
  • September PHC News Cover Story Extra with Head’s Plumbing's Khadija Head
    Sep 18 2025

    In this month's cover story extra, Editor Steve Smith sits down with Khadija Head, chief leadership officer at Head’s Plumbing Sales & Service!

    Tune in as the duo discuss —

    • What it means to Khadija to lead the oldest Black-owned plumbing business in Georgia
    • The history behind Head’s Plumbing and how Khadija's grandfather was instrumental in its establishment
    • Working in a family business and how Khadija and her brother balance each other's professional strengths
    • Khadija's impressive NCAA career and how she utilizes her coaching skills with the staff at Head's
    • The importance of representation in the trades
    • And more!
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    38 mins
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