Having a conversation with an employee about why you’re letting them go is never fun. Sometimes it can even be difficult or challenging.

In this episode, Jill Shroyer, Founder and CEO of Expedition HR and best-selling author of the book Conquer Sticky Situations, shares helpful phrasing for when you need to let someone go. This five-step formula will give you the basics to handle any tough conversation. She also shares some tips to accommodate for the nuanced “what if” scenarios.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/
• Check out Jill’s book, Conquer Sticky Situations: https://www.amazon.com/dp/1736213407

On this episode, you’ll hear:

• [00:45] An overview of the steps
• [02:22] Tips to keep in mind
• [04:37] Sample employee termination script

Even though employee engagement is all the rage right now, according to Gallup, only 33% of employees feel engaged at work.

In this episode, David Watson, Product Marketing Manager at Zenefits, shares why engagement is so important to a company’s success and how to survey your employees to gauge where they’re at.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:25] The benefits of an engaged team
• [01:30] Addressing the need to create happier, more engaged employees
• [2:40] Customizing your surveys

When you’re putting a lot of resources toward recruitment efforts, it’s important to understand what those costs are to determine only if they are worth the return you’re getting.

In this episode, Catie Grigsby, Senior Product Marketing Manager at TriNet Zenefits, shares ways you can calculate cost per hire and ultimately decide if what you’re doing is worth continuing.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:26] Costs that contribute to hiring
• [01:15] Personnel costs
• [01:45] Employee turnover rates