Part 2: BMV Branch Offices
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Part 2: BMV Branch Offices
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About this listen
"Behind The Wheel" episodes for July 2021 are focused on the Maine Bureau of Motor Vehicles branch offices, where most people conduct their BMV transactions. In five episodes, host Larry Boivin speaks with Patty Morneault, Director of Branch Operations, Equity and Inclusion, who explains how the BMV branch offices operate, the types of transactions they conduct, and how they strive to provide great customer service
Part 2: This episode features discussion of how BMV branch office employees are trained and the complexities of all the different transactions they offer. Patty also discusses the challenges of maintaining full staffing levels.
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