Remarkable Regional Business – Episode 38 (Part One)

Guest: Paul Olsen, General Manager

Business Name: ISH24 Safety and Rescue

Website: www.ish24.com.au

LinkedIn: https://au.linkedin.com/in/paul-olsen-bendigo

Topics Covered:

/ The Journey to 300 Employees

Paul Olsen shares his journey from stepping into a completely new industry to leading one of Bendigo’s fastest-growing businesses. Today, ISH 24 employs more than 300 people across Australia, delivering specialist safety and rescue services to high-risk industries.

/ Understanding Confined Space Management

Paul breaks down the complex world of confined space management – explaining the systems, training and teamwork required to keep people safe in some of the most hazardous environments.

/ A National Footprint and Award-Winning Growth

ISH24’s commitment to excellence has earned them both the Business of the Year 2025 and the National Global Footprint Award. Paul reflects on the recognition, the hard work behind it and what it means for a regional business making national impact.

/ Training, Consultancy, and Capability

As a Registered Training Organisation, ISH24 delivers industry-leading safety education and consultancy services. Paul shares how the company continues to build capability across mining, emergency response and essential services sectors.

/ Growth, People, and Purpose

From managing a growing national team to maintaining strong client relationships, Paul discusses the challenges and lessons of scaling a regional business with purpose and integrity.

References:

• ISH24 – Safety & Rescue: https://ish24.com.au
• Australian Fire and Emergency Services Authorities Council (AFAC): https://www.afac.com.au