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People. Process. Service.

People. Process. Service.

Written by: Bill Kasko
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About this listen

Success can be boiled down to your answer to three questions: Who are your people? What is your process? How are you serving others? This is where Bill Kasko, the President & CEO of Frontline Source Group, came up with the idea for People. Process. Service.™. Each month we’ll be speaking to another successful and interesting person who explains what People. Process. Service.™ means to them.

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Careers Economics Personal Success
Episodes
  • HR's Future: Evolve or Become Obsolete
    Jul 18 2025

    The provided text, authored by Bill Kasko, President and CEO of Frontline Source Group, discusses the critical evolution of Human Resources (HR) departments as they approach 2025. It emphasizes that HR must transform from administrative functions into strategic partners that drive organizational success, highlighting the increasing importance of AI integration, employee experience design, continuous learning, and data-driven decision-making. The text also explores how modern staffing firms complement this HR evolution, offering specialized talent intelligence, scalable capacity, and technological enhancements. Ultimately, it asserts that HR's future relevance depends on its ability to embrace innovation and become architects of business outcomes.

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    21 mins
  • S2E4: The Entrepreneurial Journey of a True Pioneer
    Nov 8 2023

    On this episode of People. Process. Service.™ hosts Bill Kasko and Tyler Kern are joined by Travis Rosbach, noted entrepreneur and founder of Hydro Flask. Travis shares the incredible journey that took him from being a boat captain in the waters of the Caribbean to the skies as a commercial pilot and across the ocean to China, where he manufactured his first water bottles. You don't want to miss this conversation!

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    51 mins
  • S2E3: Building Relationships and Celebrating Skilled Trade Careers
    Jun 20 2023

    For this episode of People. Process. Service.™, co-hosts Bill Kasko and Tyler Kern are joined by Greg Crumpton, expert dot connector and VP at ServiceLogic. Greg has spent his career building relationships and celebrating skilled trades. The conversation touches on the importance of passing along knowledge, the need for skilled trade labor, and the personal & professional benefits of building rich and long-lasting relationships.

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    46 mins
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