In this episode of The Pet Accountant Podcast, Vicky explores an uncomfortable but important truth — not every client is profitable.

She explains how some clients can quietly drain your time, energy, and finances, even if your diary looks full. From constant late payments to unrealistic expectations, Vicky highlights the warning signs that a client may be costing you more than they’re contributing.

This episode encourages pet professionals to adopt a more business-focused mindset when it comes to client selection. By creating clear financial policies, setting firm boundaries, and defining your ideal client profile, you can protect your time, increase profitability, and reduce emotional burnout.

If you’ve ever felt frustrated by certain clients but weren’t sure how to handle it, this episode will help you rethink your approach with confidence.

💬 Key Takeaways

1. Not every client contributes positively to your profitability.
2. Some clients can drain emotional energy as well as financial resources.
3. Clear boundaries and financial policies protect your business integrity.
4. Identifying your ideal client helps improve long-term sustainability.
5. Taking a business-first approach leads to healthier client relationships.

💳 Podcast Sponsor – Lopay

This episode is proudly sponsored by Lopay, the low-cost payment platform that helps small businesses keep more of the money they earn.

Find out more about Lopay and how it can support your pet business here:

👉 https://lopay.com/en-gb

🌐 Visit petaccountant.co.uk

To find out how Vicky, Lee, and the team can help your pet business grow.

In this episode of The Pet Accountant Podcast, Vicky tackles a topic many pet business owners avoid — paying themselves properly.

She explains why so many people in the pet industry leave their own pay until last, often treating it as an afterthought once everything else has been paid. Over time, this can lead to financial stress, frustration, and a growing resentment towards the business you’ve worked so hard to build.

Vicky shares why paying yourself should be treated like any other essential business expense, not something that’s only done if there’s money left at the end of the month. She talks through simple, practical steps such as setting a regular payment schedule and reviewing your personal financial needs, helping you build a healthier, more sustainable relationship with your business.

💬 Key Takeaways

1. Paying yourself properly is essential for financial stability and well-being.
2. Many pet business owners underpay themselves, leading to unnecessary stress.
3. Your pay should be intentional and treated like any other business expense.
4. Setting a regular, modest salary reduces anxiety and improves decision-making.

💳 Podcast Sponsor – Lopay

This episode is proudly sponsored by Lopay, the low-cost payment platform that helps small businesses keep more of the money they earn.

Find out more about Lopay and how it can support your pet business here:

👉 https://lopay.com/en-gb

🌐 Visit petaccountant.co.uk

To find out how Vicky, Lee, and the team can help your pet business grow.

In this episode of The Pet Accountant Podcast, Vicky explores the crucial link between time management and profitability in pet-based businesses.

She breaks down a common frustration many pet professionals face — being fully booked, working long hours, yet still feeling like the money doesn’t reflect the effort. Vicky explains why being busy is not the same as being profitable, and why every appointment in your diary should be treated as valuable inventory.

The episode covers practical strategies for improving diary management, setting clear boundaries, and pricing your services properly so your time actually works for you, not against you. By the end of the episode, listeners will have actionable tools to build a more sustainable, profitable, and less exhausting business.

💬 Key Takeaways

1. Being busy does not automatically mean your business is profitable.
2. Appointment slots should be treated as inventory with real financial value.
3. Clear boundaries and correct pricing help prevent burnout and instability.
4. Regularly reviewing your services ensures all costs are covered.
5. More clients can sometimes mean more stress, not more income.
6. Sustainable growth comes from balancing pricing, capacity, and boundaries.

💳 Podcast Sponsor – Lopay

This episode is proudly sponsored by Lopay, the low-cost payment platform that helps small businesses keep more of the money they earn.

Find out more about Lopay and how it can support your pet business here:

👉 https://lopay.com/en-gb

🌐 Visit petaccountant.co.uk

To find out how Vicky, Lee, and the team can help your pet business grow.