In this episode of Powering Product Innovation, Deb Eastman is joined by LaShonda Anderson-Williams, Chief Customer and Commercial Officer at Salesforce, to explore the innovative strides Salesforce is making in the tech industry. From industry-specific solutions and the evolution of the Salesforce platform to the groundbreaking integration of AI with AgentForce, LaShonda shares her insights on how Salesforce is reshaping the way industries like healthcare, automotive, and financial services serve their customers. Discover how Salesforce is using AI to not only drive customer success but also improve employee productivity. With a focus on the company's rapid innovation cycle, including the seamless integration of new capabilities like Einstein and Data Cloud, this episode is packed with valuable insights for anyone interested in the intersection of AI and industry-specific solutions. Don't miss out on LaShonda's expert advice on how to stay ahead in the evolving tech landscape!

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Presented by Cognizant
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In this episode of Powering Product Innovation, Deb Eastman sits down with Nimish Shrivastava, Qualcomm Technologies’ Senior Director of Product Management, to explore the cutting-edge innovations shaping the future of connected vehicle technologies. Nimish breaks down Qualcomm’s latest advancements in software and chipsets, highlighting how their secure, modular solutions are transforming the automotive industry—from cars to two-wheelers. He also dives into the game-changing role of AI and GenAI in redefining user interactions, while emphasizing the importance of strong security measures and seamless over-the-air updates. With a spotlight on Qualcomm's key strategic collaborations and their scalable, upgradeable platform, this episode is packed with valuable insights for anyone interested in the next wave of automotive innovation. Hit play for an engaging discussion filled with forward-thinking strategies and industry expertise!

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Nathalie D'Hers, Corporate Vice President at Microsoft Digital joins Deb Eastman to discuss the forefront of powering, protecting, and transforming the digital employee experience for thousands across the globe. Deb and Nathalie delve into how the new Viva Insights dashboard by Microsoft quantifies the impact of Copilot on workplace activities, the rapid acceleration in contract generation through new projects, and the significant strides Microsoft Digital has made in increasing diversity in tech positions. They explore how AI is revolutionizing productivity and bringing a radical transformation to the workplace, emphasizing proactive issue resolution, network security, and automating tasks without displacing jobs. Nathalie shares insights on the varied deployment approaches for new products like Copilot, the critical role of data in feedback, and the importance of building relationships and change management. They also touch on how Microsoft Digital acts as customer zero, applying employee learnings to product development and working closely with HR, legal, and other teams. The episode wraps up with a discussion about the future potential of AI and GenAI in driving business efficiencies and enhancing employee experiences. So press play and make sure you don’t miss this fun and insightful episode of Powering Product Innovation from Cognizant!

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