In this episode, Rafsan Bhuiyan, CEO of OrionQ, joins us to break down how teams can use AI with confidence, clarity, and real business purpose. Rafsan has led enterprise AI initiatives at scale, trained thousands of leaders on AI fundamentals, and now builds agentic revenue operations systems that bring humans and AI together in practical, measurable ways.

We discuss:

Why AI should be treated as a utility rather than a magic solution.

How businesses fall into the trap of AI hype and overbuilding.

Why identifying repetitive tasks is the starting point for meaningful automation.

Early warning signs that a team is wasting resources on the wrong AI initiatives.

The importance of human-in-the-loop systems for intuition, judgment and context.

What good prompt engineering looks like and how it differs from casual prompting.

Why teams must map workflows before building any AI-powered solution.

Practical steps for reducing risk, accelerating ROI and choosing the right use cases.

💬 Rafsan says:

“AI is a human augmentation. If we can learn how to use it appropriately, like a utility, where to use it and when, even prompt engineering is a good example, too, we'll make it more productive.”

Resources Mentioned:

Rafsan Bhuiyan

https://www.linkedin.com/in/aiwithrafsan/

OrionQ | LinkedIn

https://www.linkedin.com/company/orionq/

OrionQ | Website

https://orionq.ai/

Global AI Advisors

https://www.globalaiadvisors.ai/

This episode is brought to you by Majestyk Apps

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com

Please leave a 5-star review

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#AI #AIAutomation #EnterpriseAI

In this episode, ⁠Paul Unterberg⁠, Chief Product Officer at ⁠Uphold⁠, joins us to explore what it takes to make money move seamlessly across the globe. Paul shares how FinTech connects traditional banking systems with emerging technologies like blockchain and crypto, making complex financial processes feel effortless for users. He also dives into how design thinking bridges the gap between innovation, trust and user experience in a rapidly evolving financial landscape.

We discuss:

• How FinTech connects legacy banking systems to new technologies.
• Why our understanding of money continues to evolve with mobile and digital tools.
• The role of blockchain in building transparency and security.
• How product design makes complex financial systems feel seamless.
• Why innovation often happens behind the scenes in FinTech.
• How AI acts as a force multiplier for product development.
• The importance of taking intelligent risks when building financial products.

💬 Paul says:

“The future of finance is getting simpler, and the infrastructure to build is getting easier to integrate. Now that you have AI models and tools, you can think about money as maybe a solved problem and start to think about the next thing to build on top of that.”

Resources Mentioned:

Paul Unterberghttps://www.linkedin.com/in/paul-unterberg-16a65b4/

⁠Uphold | LinkedIn⁠

https://www.linkedin.com/company/upholdinc/

Uphold | Website⁠

https://uphold.com/

This episode is brought to you by Majestyk Apps

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at ⁠MajestykApps.com⁠

Please leave a 5-star review

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ⁠ProductBuildersPodcast.com⁠

———

FOLLOW US:

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#FinTechInnovation #ProductDesign #BlockchainTechnology

In this episode, we sit down with Peter Gergely, Director, Content and Fan Experience at the New York Yankees, to explore how legacy sports brands are evolving their in-stadium experiences for today’s tech-savvy fans. With more than two decades in sports media, Peter shares how his role has shifted from video production to driving innovation and fan engagement at Yankee Stadium.

We discuss:

Why mobile phones are central to the modern ballpark experience.

How the pandemic forced a reassessment of in-game entertainment.

The challenge of keeping both traditional and digital-first fans engaged.

What made mobile bingo an effective entry point for interactive tech.

How Peter evaluates new vendors and emerging tools.

Why personalization is the next big shift in stadium innovation.

💬Peter says: “We’re getting older. But there’s always going to be young fans coming in. They’re going to be the new model of what we need to showcase and what we want to enhance for them, for the generation, while maintaining traditional aspects for the older fan.”

———

Resources Mentioned:

Peter Gergely

https://www.linkedin.com/in/pgergely/

New York Yankees | LinkedIn

https://www.linkedin.com/company/new-york-yankees/

New York Yankees | Website

https://www.mlb.com/yankees

MLB Ballpark App

https://www.mlb.com/apps/ballpark

———

This episode is brought to you by Majestyk Apps

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com

Please leave a 5-star review

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com

———

FOLLOW US:

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►Twitter: https://twitter.com/majestykapps

———

#LiveEntertainmentTech #DigitalFanEngagement #RealTimeFeedback

In this episode, Samantha McCarthy, AVP, Product Management at Sotheby’s, joins us to discuss what it takes to build proprietary tools inside a 300-year-old company. She shares how her team balances the weight of tradition with the speed of modern product development, and what it means to build for ultra-high-net-worth clients in real time.

We discuss:

How Sotheby’s matured its internal product org to support digital transactions.

Why clear communication and analogies help bridge tech and non-tech teams.

Challenges of building tools for a small, ultra-high-net-worth user base.

How legacy data informs the shift to platform-level thinking.

Why the team chose to build proprietary tools instead of buying off-the-shelf.

What it takes to deliver real-time, high-stakes auction experiences online.

💬 Samantha says: “There’s a performance and a drama and an immediacy to a lot of the auction experience that goes into how we think about things that I think really impacts not just how we build products, but how we work with the rest of the business. And how they understand what we're doing is really crucial.”

Resources Mentioned:

Samantha McCarthy

https://www.linkedin.com/in/samanthajmcc/

Sotheby’s | LinkedIn

https://www.linkedin.com/company/sothebys/

Sotheby’s | Website

https://www.sothebys.com/en/

This episode is brought to you by Majestyk Apps

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com.

FOLLOW US:

►Newsletter: https://www.majestykapps.com/newsletter

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►Facebook: https://www.facebook.com/MajestykApp

►Twitter: https://twitter.com/majestykapps

In this episode, we’re joined by Andrew Tunall, President and CPO of Embrace. Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one.

We discuss:

- Why telemetry is essential for measuring real user performance.

- How observability differs from traditional analytics tools.

- What forward-looking teams do differently when shipping mobile apps.

- How cross-functional teams benefit from shared data insights.

- Why user disengagement is often a performance issue in disguise.

- How AI helps Embrace rapidly test ideas and improve collaboration.

Andrew says,

“As you think about full-stack engineering, not just front-end engineering, I'm a big believer that having common data sets and thinking about a problem with all of the information at your disposal, produces the best overall system design decisions. That is to say, if you think about a UX pattern that you could contemplate, if you do not care at all about any of the implementation details, you could come up with some wild stuff that is virtually impossible for the engineers to actually deliver in a way that performs consistent with user expectations.”

Resources Mentioned:

Andrew Tunall |LinkedIn

https://www.linkedin.com/in/andrewtunall/

Embrace | Website

https://embrace.io/

Embrace | LinkedIn

https://www.linkedin.com/company/embrace.io/

GitHub (for all our open source, OTel SDKs)

https://github.com/embrace-io

Embrace’s Slack Community (anyone can join to learn about user-focused observability and how to work with OpenTelemetry for web and mobile)

https://community.embrace.io/

This episode is brought to you by Majestyk Apps.

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com.

Please leave a 5-star review.

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com.

#DigitalProduct #Hiring #Apps

Jacqueline Sigler, Senior Product Manager, Point of Sale and Payments, of GoDaddy, joins us to share her journey from finance to product management. Jacqueline highlights the unique challenges of building point-of-sale (POS) systems that blend physical hardware, digital software and real-world human interactions. She explains the importance of balancing innovation with reliability in payment systems, emphasizing the need to consider diverse user perspectives, from small business owners to end customers.

We discuss:

- The journey from finance to product management.

- The complexities of designing for both hardware and software in POS systems.

- Building trust and reliability in payment experiences.

- Lessons learned from working with small business owners.

- Balancing speed, precision and customer expectations in software updates.

- How AI and emerging technologies are shaping the future of POS systems.

Jacqueline says,

“When you're working through payments, you have to ensure that everything is stable from a payment's availability, acceptance, privacy, security and so forth. So your day-to-day can be intense and fast-moving, but what actually happens on the release side tends to be intentionally and meaningfully slower, comparatively.”

Resources Mentioned:

Jacqueline Sigler

https://www.linkedin.com/in/jnsigler-1/

GoDaddy | LinkedIn

https://www.linkedin.com/company/godaddy/

GoDaddy | Website

https://www.godaddy.com/

This episode is brought to you by Majestyk Apps

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com

Please leave a 5-star review

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com

#DigitalProduct #Hiring #Apps

In this episode, Kevin Williams, Vice President of Digital Products at Planned Parenthood Federation of America, sits with us to share insights into building digital products that prioritize impact over profit. He discusses the challenges of scaling mission-driven teams, designing for accessibility and leveraging technology to serve diverse user needs.

We discuss:

- Technology expands access to sexual and reproductive health.

- Mission-driven teams need both expertise and values alignment.

- Designing for vulnerable users benefits everyone.

- Innovation is about reducing friction and simplifying access.

- Success is measured by impact, not revenue.

- Trust comes from transparency and ethical data practices.

Kevin says,

“Innovation today is really about simplifying people’s lives. That’s where our team is right now because I think there’s a lot of chaos in digital, there’s a lot of noise in digital and some of that has come from innovation. So I think we need to dial it back a little bit and be innovative all around.”

Resources Mentioned:

Kevin Williams

https://www.linkedin.com/in/kenya-kevin-williams/

Planned Parenthood Federation of America | LinkedIn

https://www.linkedin.com/company/planned-parenthood-federation-of-america/

Planned Parenthood Federation of America | Website

https://www.plannedparenthood.org/

This episode is brought to you by Majestyk Apps.

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com.

Please leave a 5-star review.

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com.

#DigitalProduct #Hiring #Apps

On this episode, Chad Vavra, Founder of Chat Agency AI, joins us to explore the impact of AI on creative workflows. Chad shares how his platform helps streamline ideation and strategy by combining different large language models, enabling creatives to focus on execution without getting lost in the complexities of AI technology. He discusses balancing keeping humans in the loop and leveraging AI’s capabilities to accelerate workflows and reduce time spent on repetitive tasks.

We discuss:

- How AI tools can amplify speed and accuracy in the creative process.

- Why human input is essential for guiding AI effectively.

- The “human-in-the-loop” concept and its role in maintaining quality control.

- Tips for effective prompt engineering to get refined outputs from AI.

- Potential challenges and pitfalls of AI, such as “hallucinations” and inaccuracies.

- The importance of organizational culture in adopting and embracing AI.

Chad says,

“There are going to be situations where a team of 10 is going to become a team of 3. That might happen in project management, but there still needs to be a project manager. It’s not like AI can just take over that entirely.”

Resources Mentioned:

Chad Vavra⁠ -

https://www.linkedin.com/in/chadvavra/

Chat Agency AI -

https://chatagency.ai

Chad Vavra -

https://chadvavra.com

This episode is brought to you by Majestyk Apps

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com

Please leave a 5-star review

If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com

#DigitalProduct #Hiring #Apps