Most advisors don’t hit a growth ceiling because they lack effort - they hit it because their capacity is broken.

In this episode of RIA Collective, host Charlie Van Derven sits down with Dr. Jon Randall, founder of Extraordinary Financial Advisors (XFA), to unpack what truly holds financial advisors back from sustainable growth - and how to break through it.

With more than 20 years of experience coaching hundreds of top advisory firms (including many in the Barron’s Top 100), Jon brings a rare perspective that blends practice management, psychology, and real-world execution.

Together, Charlie and Jon discuss:

• Why the “more clients, more assets” script works early - then sabotages growth later
• How capacity constraints quietly kill referrals and momentum
• Why most advisors have too many of the wrong clients
• The psychology behind why it’s so hard to let go - even when you know you should
• How narrowing your ideal client profile simplifies marketing, referrals, and scale

Jon explains why demand for financial advice is increasing, while the number of advisors providing it is declining - creating massive opportunity for firms that fix their fundamentals instead of chasing shiny tactics.

This conversation is essential listening for:
✔️ Independent advisors
✔️ RIAs feeling stretched thin
✔️ Firms stuck at a growth plateau
✔️ Advisors who want to scale without burnout

🎧 Watch now and subscribe to RIA Collective for more conversations that help independent advisors grow with clarity, confidence, and purpose.

Connect with Dr. Jon Randall

🌐 Website: https://www.xfa.coach/
📘 Book & Podcast: The Extraordinary Financial Advisor

Connect with Charlie Van Derven

🌐 Social Advisors: https://www.social-advisors.com
💼 LinkedIn: https://www.linkedin.com/in/charlievanderven/

Chapters

00:00 – Why advisors hit growth ceilings
02:30 – The “more clients” script and why it breaks
06:45 – Capacity constraints and referral breakdowns
11:20 – Right-sizing your book (and why it’s hard)
16:10 – Ideal client clarity and smarter growth
21:00 – Why fundamentals beat tactics every time

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