“The key to success is when culture is just part of the dialogue,” explains guest Carrie Cahill, Executive Coach at Fortune Management. Today, host Jon engages in conversation with his Fortune Management colleagues Sam Douthit, Jocelyn Jefferies, and Carrie Cahill about various topics from work-life balance to scaling to passive income. Although running an office is never easy, their valuable insights make expanding your practice much more possible.

Jon and the guests discuss how to scale a business effectively. While many dentists want to expand into multiple locations, it’s essential to have a clear vision of achieving this. By prioritizing workplace culture, diversifying your investments, and paying attention to every facet of your organization, you will set yourself up for success.

To grow your practice, you must be prepared to work. Learn more about the importance of training, perfecting your order of operations, and why you should always offer your employees health insurance.

Quotes

• “The key to success is when your culture is part of your dialogue.” (8:32-8:39 | Carrie)

• “The bigger your organization grows, you have to carve out time for thinking about your business. And then you have to carve out time for training and developing, and how to take it to the next level.” (20:30-20:43 | Carrie)

• “In the dental industry, just having health insurance itself will offset the cost of your employees having to pay for all of that themselves.” (53:32-53:43 | Jocelyn)

• “I think the bonus program we propose is great because it makes people make more money for working harder. And that's the key. If the practice grows, the staff makes more money, and everybody's happy.” (1:03:07-1:03:29 | Jocelyn)

• “I'm in the national market, and the appreciation has gone through the roof. And I don't necessarily see this market going down. If you look at real estate over the last 30 years, it's gone up, so you can just buy.” (1:13:57-1:14:14 | Sam)

Links

https://www.fortunemgmt.com

https://www.facebook.com/jon.harris.39545

https://www.facebook.com/fortunemgmtmidsouth

https://www.facebook.com/fortunemgmtgeorgia

https://www.instagram.com/jonharris_/

Instagram: @realdentalpodcast

Podcast production and show notes provided by HiveCast.fm

“It’s not the equipment's fault that you're not more profitable on it. It's your fault because you're not delegating what needs to be delegated,” explains host Jon Harris. Today, Jon engages in an informative conversation with his colleagues Ragan Hartman and Jocelyn Jefferies. Together, they discuss the profitability of running a dental practice and the various elements involved.

Jon and the guests discuss the different facets of running a successful dental practice. Hiring staff, managing your team, and serving patients are all part of running a practice. However, if you jump too quickly to add more staff or purchase costly equipment that only depreciates, you may struggle to keep your practice afloat. By walking through all the costs and services required in the dental industry, Jon and the guests give valuable insight into meeting your business's demand while earning a profit.

Tune into this week’s episode of the Real Dental Podcast for a dynamic conversation on managing a dental practice. Learn more about dental practice valuations, the importance of delegating responsibilities, and determining the right time to hire more associates.

Quotes

• “I think one thing about the way we do it is we're very objective. And I think if you've got an accountant or a financial planner doing it for their customer, they're going to lean more on their side.” (8:46 - 8:57 │Jocelyn Jefferies)

• “It’s not the equipment's fault that you're not more profitable on it. It's your fault because you're not delegating what needs to be delegated.” [Jon] (17:00-17:06│Jon Harris)

• “What are you willing to invest in your downtime to get the whole workflow mastered?” (20:43 - 20:48 │Ragan Hartman)

• “When you're running a business, you have to look at it from all of these varying angles to see what is in the best interest of the whole.” (22:02- 22:10│Ragan Hartman)

• “If you have all of these patients that you’re not keeping active, then eventually the well runs dry.” (45:43 - 45:51 │ Ragan Hartman)

• “Focus on retention, making your people happy, and keeping them as long as you can.” (57:57 - 58:01│Ragan Hartman)

Links

https://www.fortunemgmt.com

https://www.facebook.com/jon.harris.39545

https://www.facebook.com/fortunemgmtmidsouth

https://www.facebook.com/fortunemgmtgeorgia

https://www.instagram.com/jonharris_/

Instagram: @realdentalpodcast

Podcast production and show notes provided by HiveCast.fm

Host Jon Harris engages in a dynamic conversation with his colleagues from the Mid South branch of Fortune Management, Carrie Cahill and Jocelyn Jeffries. Together, they discuss how ego affects communication, our varying discomfort thresholds, and the concept of vulnerability. The guests expand on these issues to better understand effective communication strategies, primarily in relationships.

The guests dive deep into why relationships between men and women can be difficult. By dissecting a recent argument Jon had with his wife, Carrie and Jocelyn give valuable insight into how men can emote with higher emotional intelligence. By paying attention to tone and body language and showing a willingness to be vulnerable, men can show women they care and are willing to grow within their relationships.

Tune into this week’s episode of the Real Dental Podcast for an insightful conversation on communicating with women. Learn more about the purpose of tonality, how to build our emotional muscles, and how to make your loved ones feel like a priority even when life gets busy.

Quotes

• “We tend to assume things are operating at our threshold of discomfort, but our personal discomfort doesn't match somebody else's. Theirs might be lower or higher. They label things differently. They filter that information differently.” (13:21 - 13:36 | Carrie)

• “Tonality has a purpose. The purpose is to let the other person know whether the emotion or the intention behind the words is positive or negative.” (15:55 - 16:05 | Jon)

• “The tonality is a lot more important than words. Words are 7%, tonality is 36% or something, and your body language is the most. So, the wording that you use is the least important part, which is why you have to bring emotion into it.” (35:59 - 36:20 | Jocelyn)

• “If you're going to prioritize the relationship, that means you have to look for that place to say, ‘Oh, I've got a 10-minute break, want to go out for a walk?’ Or, ‘I’ve got a 10-minute break, want to grab a coffee?” Or whatever it is that you can just spend that quality time with that person, which shows that person that they're the biggest priority.” (52:37 - 52:59 | Carrie)

Links

https://www.fortunemgmt.com

https://www.facebook.com/jon.harris.39545

https://www.facebook.com/fortunemgmtmidsouth

https://www.facebook.com/fortunemgmtgeorgia

https://www.instagram.com/jonharris_/

Instagram: @realdentalpodcast

Podcast production and show notes provided by HiveCast.fm