Repair Quality: Why Systems Beat Talent
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Repair Quality: Why Systems Beat Talent
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Welcome back to The Collision Vision Roundtable. I'm Cole Strandberg.
Coming off my conversation with Israel Garcia of Merced Auto Body, we wanted to continue exploring a topic that affects every collision repair business, regardless of size, location, or business model: quality and consistency in the refinish department. Joining me today are regular panelists Sheryl Driggers and Erin Solis, along with Tony Larimer from SATA.
Israel shared how a relentless focus on continuous improvement — from process and training to air systems, filtration, and equipment — helped his team improve consistency and eliminate recurring challenges. Today, we're taking that conversation a step further. We'll discuss what actually drives quality, how operators can reduce variability, and why some shops consistently outperform others when it comes to refinish operations.
Let's get into it.
Connect with Tony:
Email: Tony.Larimer@satausa.com
Facebook: https://www.facebook.com/SATAUSA
YouTube: https://www.youtube.com/channel/UCeemQbCv6Mtc7m5tacP-NPQ
Connect with Erin:
LinkedIn: https://www.linkedin.com/in/erin-killcoyne-solis-534470105
Website: https://squareonesystems.com
Connect with Sheryl:
LinkedIn: https://www.linkedin.com/in/sheryldriggers/