Episodes

  • Resetting Your Team After the Retail Hangover
    Jan 20 2026

    Love Is in the Air (And on the Floor): Reengaging Associates https://multimediaplus.com/love-is-in-the-air-and-on-the-floor-reengaging-associates/

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    14 mins
  • NRF 2026 Operators Not Futurists
    Jan 15 2026

    NRF 2026, From the Floor: What People Were Actually Talking About https://multimediaplus.com/nrf-2026-from-the-floor-what-people-were-actually-talking-about/

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    11 mins
  • Why NRF 2026 Feels Like a Turning Point for Retail
    Dec 31 2025

    Why NRF 2026 Feels Like a Turning Point for Retail https://multimediaplus.com/why-nrf-2026-feels-like-a-turning-point-for-retail/

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    11 mins
  • Winning the Return Moment Means Revenue
    Dec 22 2025

    Holiday Returns Are Breaking Records… and Breaking Your Margins (Unless You Do This) https://multimediaplus.com/holiday-returns-are-breaking-records-and-breaking-your-margins-unless-you-do-this/

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    12 mins
  • Clerking Versus Selling: Training for Bigger Baskets
    Dec 14 2025

    Clerking vs. Selling: Why That Subtle Shift Builds Bigger Baskets https://multimediaplus.com/clerking-vs-selling-why-that-subtle-shift-builds-bigger-baskets/

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    10 mins
  • Closing the 'Swag Gap': Retail Training for Style and Sales
    Dec 9 2025

    Mind the 'Swag Gap': Why Retailers Should Train Associates to Sell Style and Save Relationships https://multimediaplus.com/mind-the-swag-gap-why-retailers-should-train-associates-to-sell-style-and-save-relationships/

    Young Daters Confront a Relationship Killer: the ‘Swag Gap’ https://www.wsj.com/lifestyle/relationships/dating-gen-z-swag-gap-411b4558?st=x3vp9f&reflink=article_copyURL_share

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    11 mins
  • Retail’s Gen Z Wake-Up Call
    Dec 1 2025

    Retail’s Gen Z Wake-Up Call https://multimediaplus.com/retails-gen-z-wake-up-call/

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    11 mins
  • Black Friday Readiness: The Retail Associate Performance Imperative
    Nov 18 2025

    The One Thing Retail Leaders Must Know Before Black Friday https://multimediaplus.com/the-one-thing-retail-leaders-must-know-before-black-friday/

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    10 mins