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Return on Empathy (ROE)

Return on Empathy (ROE)

Written by: Rebecca Dhrimaj
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About this listen

Return on Empathy (ROE), hosted by Rebecca Dhrimaj, is a leadership podcast for changemakers across all roles and industries—from the front lines to the C-suite—that confronts the critical blind spot of traditional performance metrics (ROI), which fail to measure how work is truly experienced and what it costs the people doing it. When leaders lack visibility into the emotional impact of decisions, critical warning signs—like unspoken risks and employee silence—go underground until something breaks. Featuring candid conversations with leaders across industries, ROE explores leading with empathy as a form of intelligence to detect risk earlier, make better decisions, and build organizations that endure by energizing, rather than depleting, their people. Note: This series is an evolution of our original podcast, E3: Engage and Empower with Empathy, representing a deeper focus on the measurable impact of empathy as decision intelligence. *The ROE podcast is dedicated to the late Bob Chapman, former CEO and Chairman of Barry-Wehmiller and co-author of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family.*Rebecca Dhrimaj Careers Economics Management Management & Leadership Personal Success
Episodes
  • Improv and Empathy with Jon Colby
    May 6 2026

    Discover how improv in leadership can transform your corporate culture in this episode featuring expert Jon Colby. We explore the powerful intersection of workplace empathy, psychological safety, and effective communication, offering practical strategies to make every team member feel valued and heard. Learn why mastering deep listening and the "Yes, And" mindset is essential for fostering an inclusive workplace culture, breaking down barriers for introverts, and turning professional mistakes into opportunities for growth. Whether you are looking to enhance your leadership communication skills or implement real-world empathy challenges, this conversation provides the tools necessary to build a more collaborative, connected, and high-performing team.

    Sound bites

    "You just want to feel like you matter."

    "We get so stuck on words."

    "Interested people are interesting to people."

    Chapters

    00:00 Introduction and Improv Background

    02:39 The Power of Improv in Leadership

    05:48 Connecting Improv to Workplace Empathy

    08:40 Deep Listening and Communication

    11:24 Creating Inclusive Environments

    13:57 The Role of Failure in Improv and Leadership

    16:58 Real-World Applications of Improv Techniques

    20:12 Creating Comfortable Interactive Experiences

    24:27 Building Connections Through Improv

    27:59 The Power of Questions in Leadership

    31:37 Passing the Empathy Torch

    Guest Links:

    Website: https://joncolby.com/

    Social media:

    https://www.linkedin.com/in/joncolbyspeaks/

    https://www.instagram.com/joncolbyspeaks

    https://www.facebook.com/JonColbySpeaks

    Join The Empathy Collective community and meet leaders like Jon: www.theempathycollective.com

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    38 mins
  • The Cost of Conventional Leadership with Robert E. Quinn
    Apr 29 2026

    Discover how empathy-driven leadership can transform organizational culture in this thought-provoking episode of the Return on Empathy podcast featuring Robert Quinn. Explore how fear-based leadership erodes trust, fuels dysfunction, and perpetuates toxic workplace cycles—and why vulnerability, authenticity, and collective intelligence are essential for lasting change. Drawing on powerful frameworks like “twice-born leadership” and the shift from vicious to upward cycles, this episode offers practical insights for leaders seeking resilience, cultural transformation, and human-centered performance. If you’re ready to rethink leadership, elevate employee engagement, and harness empathy as a strategic advantage, this conversation is your blueprint.

    Sound Bites

    "Fear drives dehumanization in society"

    "Trauma from layoffs can linger for years"

    "Change begins with one conversation"

    Chapters

    00:00 Introduction to Leadership Excellence

    02:39 The Cost of Neglecting Collective Empathy

    05:28 Fear and Leadership in Modern Organizations

    07:39 The Impact of Fear on Human Interaction

    10:18 Cycles of Fear and Disintegration

    12:48 The Power of Vulnerability in Leadership

    26:38 The Loss of Humanity in Leadership

    27:39 Grieving and Strengthening Workplace Culture

    28:52 Fear-Driven Mindsets in Organizations

    30:46 Rethinking Executive Recruitment

    34:02 The Cost of Unconventional Leadership

    40:48 Imagining a Better Workplace

    44:35 Creating Collective Intelligence

    49:19 The Journey from C Student to Leader

    Resources

    Robert Quinn's Work on Leadership and Change - https://michiganross.umich.edu/faculty-research/faculty/robert-quinn

    The Power of Vulnerability by Brené Brown - https://a.co/d/07QWcXKe

    Future Shock Book (1984): https://a.co/d/03uxjTLV

    Fear and Fury Book (2026): https://www.heatherannthompson.com/fear-and-fury

    Learn more about Bob Chapman’s (former CEO and Chairman of Barry-Wehmiller) legacy:

    https://www.barrywehmiller.com/post/podcast/2026/04/08/podcast--remembering-bob-chapman-pt.1

    Learn more about The Empathy Collective: www.theempathycollective.com

    Guest Links

    LinkedIn - https://www.linkedin.com/in/robert-e-quinn-57b9a9100/

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    54 mins
  • Leading Inside Conventional Systems with Robert E. Quinn
    Apr 22 2026

    In the second installment of this Leadership Excellence Series, Robert Quinn challenges leaders to rethink everything they’ve been taught about performance and change—arguing that true transformation doesn’t come from fixing problems, but from studying and scaling excellence. This thought-provoking conversation dives into how deeply embedded systems shape behavior, why emotion is an often-ignored driver of results, and how empathy, purpose, and “sacred space” can unlock extraordinary performance. Quinn offers a bold invitation to move from fear-based leadership to a more conscious, purpose-driven approach—one rooted in collective empathy and human connection. If you’re ready to transcend conventional leadership and create lasting cultural change, this episode delivers both the mindset shift and practical steps to get there.

    Sound Bites

    "Emotion is a huge piece of reality"

    "Adore them to produce excellence"

    "Ask what result do I want to create?"

    Chapters

    00:00 Introduction to Leadership Excellence

    04:51 The Challenge of Conventional Systems

    11:34 Transforming Fear into Faith

    18:16 The Power of Empathy in Leadership

    26:26 Purpose-Driven Leadership and Its Challenges

    29:19 The Power of Love in Leadership

    34:43 Inspiration Meets Practicality

    35:27 The Threat of Purpose

    38:18 Collective Empathy in Organizations

    47:48 Transcending Conventional Leadership

    55:47 The Universal Connection of Humanity

    Resources

    Robert Quinn's Books on Leadership and Excellence - https://www.amazon.com/s?k=Robert+Quinn+leadership

    Robert Quinn’s blog article on Collective Empathy:

    https://robertequinn.com/uncategorized/collective-empathy/

    Robert Quinn’s blog article on Personal Change and Sacred Space:

    https://robertequinn.com/uncategorized/personal-change-and-sacred-space/

    Guest links

    LinkedIn - https://www.linkedin.com/in/robert-e-quinn-57b9a9100/

    Learn more about The Empathy Collective: www.theempathycollective.com

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    58 mins
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