S2: Introducing Jon Jones, and Season 2
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S2: Introducing Jon Jones, and Season 2
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About this listen
Welcome back to season 2 of Walk the Walk: where we continue to talk to leaders running values-based businesses. Season 2 will feature a new cohost, Jon Jones, CEO of Anthroware, and focus on the role of CX in aligning with your values - both internally and externally.
Every interaction with a brand is an opportunity to make an impression - whether it's on purpose or accidental. Great customer experience can improve all aspects of your business by intentionally fostering trust with every customer, in every interaction, every time.
- Want to win more deals? Customer experience.
- Higher profitability? Customer experience.
- Improved team culture? You guessed it - CX is vital here too.
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