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SOS - Shop Owner Solutions

SOS - Shop Owner Solutions

Written by: Babcox Media
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 In this podcast series, Shop Owner Solutions hosts discuss some of the nightmares independent automotive repair shop owners face with leading shop owners from across the country. Shop Owner Solutions is intended to help you avoid the 3 am panic – together, Vic Tarasik from Shop Owner Coach and Doug Kaufman from ShopOwner magazine will explore the things that cause you the most stress, put your anxiety into high gear and keep you from feeling like you’re achieving the success you deserve.Copyright Babcox Media Economics Management Management & Leadership
Episodes
  • Shop Owner Solutions: Addressing CV Axle Issues in Lifted Trucks

    Shop Owner Solutions: Addressing CV Axle Issues in Lifted Trucks
    Aug 12 2025
    In this episode of Shop Owner Solutions, Doug Kaufman interviews Miguel Cornejo from TrakMotive about the increasing issues with CV axle failures, especially in lifted Toyota and Subaru vehicles. They discuss how lifting these vehicles changes the undercar geometry, leading to increased stress and premature wear on CV joints and boots. Cornejo explains that many customers experience clicking or popping sounds and grease leaks after lifting their vehicles.

    The conversation emphasizes the importance of educating technicians and DIYers about these potential problems and recommends upgrading to application-specific CV axles designed for lifted vehicles, like TrakMotive's XTT line, which compensates for the altered angles. They also touch on the significance of considering motor mount durability, especially in Subarus with horizontally opposed engines, where vibrations can exacerbate CV axle issues. Miguel encourages listeners to visit the TrakMotive website for specific problem-solving resources and to contact their tech department with any questions.
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    17 mins
  • Winterizing Your Business with TrakMotive's HDX Axles

    Winterizing Your Business with TrakMotive's HDX Axles
    Feb 24 2025
    While we often focus on engines and brakes, CV axles are crucial components that often get overlooked. Miguel highlights that the definition of "heavy-duty" has evolved. It's no longer just limited to semis and mining equipment. Today, many standard vehicles — ride-sharing cars, delivery vehicles and work trucks— experience conditions demanding a more robust axle design.

    In this episode of Shop Owner Solutions, host Doug Kaufman delves into the often-overlooked world of heavy-duty CV axles and the significant business opportunities they present, especially during harsh winter conditions. Miguel Cornejo, Product Manager at TrakMotive, a leading manufacturer of CV axles, drive shafts, and window regulators explains the challenges and solutions surrounding CV axle maintenance and repair.

    The HD Extreme axle currently covers a significant portion of the automotive market and TrakMotive is constantly expanding its coverage. Cornejo encourages shops to check TrakMotive's website (trakmotive.com) for the latest updates. Actionable Tips for Shop Owners:
    • Educate Your Customers: Emphasize the cost of breakdowns versus the long-term value of a durable axle like the HDX.
    • Proactive Inspections: Encourage regular inspections during oil changes to identify potential issues early.
    • Leverage TrakMotive Resources: Utilize their website, email support, and technical line for additional information and support.
    By focusing on preventative maintenance and utilizing high-quality parts like TrakMotive's HD Extreme axles, shop owners can position themselves for success. This is not simply about replacing parts—it's about providing customers with peace of mind and building a stronger, more resilient business. Contact TrakMotive today to learn more about the HDX axle and its potential for your shop.
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    15 mins
  • Window Regulators - When You Notice Them, There's Trouble

    Window Regulators - When You Notice Them, There's Trouble
    Dec 19 2024
    In this episode of the Shop Owner Solutions podcast, Doug Kaufman interviews Jeff Gagliano, window regulator product specialist at TrakMotive. Jeff discusses the often-overlooked importance of window regulators, explaining their function, types, and common issues. These mechanical assemblies inside car doors move windows up and down, with manual cranks or power buttons operating scissor-style or cable-driven systems.
    Jeff highlights how modern power regulators, while convenient, are prone to wear and tear due to their complex components, such as motors and control modules. Frequent use, climate, and poor-quality replacements can accelerate failure. He emphasizes the value of quality aftermarket parts, which often surpass OEM designs by incorporating enhanced features like metal components, thicker cables, and anti-pinch technology.
    For repair professionals, Jeff provides practical insights into diagnosing window regulator issues. Symptoms include grinding noises, misaligned windows, or unresponsive motors. He stresses the importance of selecting superior replacement parts, like those from TrakMotive, which offer design improvements and a lifetime warranty. TrakMotive’s rigorous R&D process, involving real OE doors for testing, ensures durability and ease of installation.
    Jeff also shares maintenance tips to extend the life of window regulators. Regularly clean tracks, lubricate moving parts, avoid slamming doors, and use windows periodically to prevent mechanical issues. He notes that while DIY repairs are possible for the mechanically inclined, professional repairs often guarantee a better outcome.
    TrakMotive’s commitment to innovation and quality has solidified its reputation in the window regulator market. Professionals and consumers alike can rely on TrakMotive for high-quality, long-lasting products. For more information, visit TrakMotive.com.
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    16 mins
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