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SST 11 Podcast | Ep 25 | Redesigning Using Empathy Interviews
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SST 11 Podcast | Ep 25 | Redesigning Using Empathy Interviews
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How do you find the root cause of an issue? Host Eric Neal sits down with the co-founders of Community Design Partners, Kari Nelsestuen and Julie Smith, to talk about understanding the perspectives of others and the design that is causing the problem in a system. Empathy interviews are 1-on-1 interviews grounded in asking for stories, and they are changing the approach towards the way we design "with" instead of "for". Learn more at CommunityDesignPartners.com.
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