Service Design: Designing the Future Service Innovation and Strategy in Asia

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Service Design: Designing the Future Service Innovation and Strategy in Asia

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About this listen

In this episode Ankush Samant, Principal Lecturer & Consultant, Digital Innovation & Design Practice at NUS-ISS together with Karin Aue, Senior Lecturer, Division of Industrial Design at NUS College of Design and Engineering explore the growing significance of service design, covering touchpoints:

The shift from human-centered to planet-centric design
The integral role of service design in the sustainability and circular economy
The power of collaboration and storytelling
The transformative impact of AI on service design practices
Singapore's exemplary public services and digital transformation journey
The evolution in customer expectations on the future of service design

For more information on Service Design course, please refer HERE

For feedback regarding our podcast, please email to issmarketing@nus.edu.sg

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