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Service Without Excuses With Rob M Lyon

Service Without Excuses With Rob M Lyon

Written by: Rob M Lyon
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About this listen

The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.

© 2025 Service Without Excuses With Rob M Lyon
Economics Leadership Management Management & Leadership Marketing Marketing & Sales
Episodes
  • Why Are You So Damn Negative?? The Glass Doesn’t Have To Be Empty!!
    Feb 8 2024

    Well, it’s been a minute guys, and I definitely missed you!!

    Welcome to my very first podcast episode of the service without excuses series of 2024 where I do a deep dive into a little bit of pessimistic thought process. 

    Many years ago I was told by a yellow pages salesman (if your over 40) the you understand lol what the hell I am actually talking about. He asked me a quick question about how busy I was at the time, being, I just started the business, and spent a small fortune much more than I could afford on these yellow page print ads that it was extremely slow, and it was very frustrating.

    Even though the last thing I wanted to hear was give it time as I was going broke, but the advice he gave me was mind blowing. He said I don’t care if you have no work on the books, never tell a client or customer that you’re slow as they don’t want to deal with people that are busy. No matter what always be seen as busy and needed and your book and convert many of your jobs. He spoke the ultimate truth, and from that day on, I was never available same day, even though I had nothing going on to give the client the impression that I was needed and wanted by other customers.

    I even talk about, my life-changing experience when it came to medical issues and needing to see doctors that weren’t available for months at a time. When I think about if the doctor says I can see you tomorrow either it’s very bad, or they most likely are, and I don’t want them giving me medical advice. It’s always good to be a little bit of both optimistic, as well as pessimistic, but if it takes over your world, and all you see, is the dark and negative in things, it can, and will destroy everything around you. Not just your business life, but your personal life as well..

    In this first podcast of 2024, I discuss some of the things I talk with my friends and followers on different social media sites as well as email questions I receive. This was something I saw over and over and felt it was good to discuss. As always ty for your support, and please feel free to visit me at Robmlyon.com or download my free course at go.robmlyon.com
    And or visit our sponsor at ProdigyPro.io “The Ultimate Service Business Marketing Software “ 

    Please like and subscribe wherever you watch or listen to this app and again, thank you I am truly humbled by you!!

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    20 mins
  • Do You Standout?? With Evan Carmichael
    Jan 22 2024



    This was a lost interview that I did with a great Evan Carmichael last year!!

    In this interview, I was blessed and honored to interview the great Evan Carmichael, if you were on YouTube at all, you definitely know his name. He has been one of the key success factors to many business YouTube sensations. From Joe Polish, Brian Tracey, Tony Robbins to Jay Abraham and beyond he is the absolute king at this platform.

    In this episode of the service without excuses podcast, we discuss even beyond the YouTube options, but get into more personal branding and how to get your service business to stand out above others utilizing your messaging to the right person at the right time

    When I first talk to Evans office, it took us a full eight months in order to set up time to do this interview. The information that you were here can transfer not just any service based business, but any company that wants to grow and scale their options to a large audience which is typically whatever speaks to as a wildly, successful book, author, Speaker, and consultant

    To find out more about him, go to believe.evancarmichael.com or his YouTube channel with nearly 4 million subscribers YouTube.com/@Evancarmichael

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    17 mins
  • Why Your Next Hire Can Kill or Save Your Business!!
    Mar 9 2023

    You Heard me right, the next hire you make can build or destroy your business!!


    Tough words, but honest 

    In the service without excuses podcast today we talked twist on boarding expert Chris Hanna from Hire4me.ca and Chrishanna.ca

    In the challenging market we have today , hiring the right candidate for the right job at the right company is more important than ever

    In this Episode of the service without excuses podcast we discussed this in great deal over and over discussing what he measures to look for and how to recruit as well as where

    Your perfect technician, or employee might be right around the corner and much closer than you think however without properly looking at all the metrics involved it can also be your most costly 

    In my personal opinion, this is one of the best things you can outsource to the right company similar to Chris’s

    Having the right knowledge and insights when hiring, those that can help your company grow and scale beyond your wildest dreams are crucial

    For more information, please go to  Hire4me.ca or to learn more about Chris himself, please go to Chrishanna.ca

    We want to thank our brand new show sponsor prodigypro.io, They were one stop shop when it comes to automating your marketing. They have three specific memberships that work in conjunction with where your business is right now, at a price point unmatched for what they are doing. 

    We also want to thank our longtime sponsor SoTellUs.com/RobLyon for helping out the podcast with your incredible review software that helps you capture in real time how your clients feel about you and how to expand that to drive in additional business 

    Feel free to visit Robmlyon.com and sign up for our email list or will send you are free mini course  (Five Things Every Service Business Needs To Know Now) to survive at go.Robmlyon.com at $57 value yours FREE!! 

    Please like and subscribe wherever you listen to your podcast app no matter if that’s iTunes, stitcher, Spotify, Google podcasts, no matter where !!

    Ty again, Rob

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    25 mins
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