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Shift Happens

Shift Happens

Written by: NSW Ambulance
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About this listen

When your work involves high stakes, long shifts, and constant care for others, your own wellbeing matters more than ever.

Shift Happens is brought to you by the Staff Health team at NSW Ambulance and hosted by paramedics Katie Horky and Timothy Graham. Shift Happens is dedicated to supporting emergency service staff through expert guidance, practical tools, and real stories from the frontline.

Each episode creates space for learning, sharing, and meaningful reflection—helping you make positive changes that last, one episode at a time.

2026 NSW Ambulance. All rights reserved.
Hygiene & Healthy Living Psychology Psychology & Mental Health
Episodes
  • Can You Do This Job for 25+ Years? Longevity with Christian Mortensen
    Apr 23 2026

    When it comes to longevity in emergency services, it’s not just about getting through the job, it’s about staying well for the long haul.

    In this episode, Christian shares practical insights on building a sustainable career, from developing an identity beyond the uniform to managing stress and knowing when to reach out for support. He also reflects on what helps people stay and thrive in the profession over time.

    If you want to keep showing up well, both on and off the road, this one’s for you.

    Learn more:
    The science of longevity - The Telomere Effect

    Having a hobby outside work and wellbeing

    We’d love to hear from you

    Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at AMBULANCE-Wellness@health.nsw.gov.au

    Support is always available

    If this episode has raised anything for you:
    NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home. This includes the Injury Prevention Specialists/Exercise Physiologists for your individual movement needs or to join our perinatal support group.

    Anyone can contact Lifeline, available 24/7 at Home | Lifeline

    Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Technical production by East Coast Studio.

    We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

    The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

    See omnystudio.com/listener for privacy information.

    Show More Show Less
    17 mins
  • Move your mind: How exercise supports mental health with Steph Gill
    Mar 26 2026

    What if one of the most powerful tools for your mental health wasn’t another app, strategy, or course… but something as simple as moving your body?

    In this episode, we sit down with Steph Gill our very own Injury Prevention Specialist to explore the science behind how exercise supports mental health, especially in high-pressure roles like emergency services.

    We unpack why movement isn’t just about physical fitness, but a critical foundation for emotional wellbeing, stress regulation, and long-term resilience in the job.

    In this episode, we explore:

    • Why the mind–body split matters for mental health
    • How exercise changes your brain and boosts mood
    • The role of movement in conditions like anxiety, depression, ADHD, PTSD, and schizophrenia
    • Practical ways to stay active in a busy, shift-based life
    • Using exercise to support, manage, and protect your mental health

    Takeaway

    You don’t need to overhaul your life to improve your mental health.
    Sometimes, the most powerful shift is simply this: move your body, regularly, in a way that works for you.


    Learn more:
    Exercise can treat and prevent depression and anxiety

    Improving your mental health through exercise

    We’d love to hear from you

    Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team atAMBULANCE-Wellness@health.nsw.gov.au


    Support is always available

    If this episode has raised anything for you:
    NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home. This includes the Injury Prevention Specialists/Exercise Physiologists for your individual movement needs or to join our perinatal support group.

    Anyone can contact Lifeline, available 24/7 at Home | Lifeline


    Shift Happens is brought to you by the Staff Health Team at NSW Ambulance.Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley.Hosted by Paramedics Katie Horky and Timothy Graham.Technical production by East Coast Studio.


    We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

    The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

    See omnystudio.com/listener for privacy information.

    Show More Show Less
    28 mins
  • High Performance Mindset with Jo Brigden-Jones
    Feb 26 2026

    What can paramedics, in fact anyone who wants to be a high performer, learn from elite sport?

    Olympian Jo Brigden Jones shares how high-performance principles translate directly to frontline work. We explore mental conditioning, managing setbacks, staying focused under pressure, and building sustainable performance across a career.

    Jo discusses practical strategies for managing fatigue, navigating emotional setbacks, and protecting wellbeing, simple tools for night shift and an indulgent cookie recipe for treat occasions.

    She also shares her top three non-negotiables for staying mentally strong and physically capable in high-pressure environments.

    Learn more:

    1. The Resilience Project
    2. The imperfects podcast
    3. The Female Athlete project
    4. Growth Mindset (Mindset theory)

    We’d love to hear from you
    Have feedback or ideas for future episodes? Get in touch with the podcast team at
    AMBULANCE-Wellness@health.nsw.gov.au

    Support is always available
    If this episode has raised anything for you:

    • NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home
    • Anyone can contact Lifeline, available 24/7 at Home | Lifeline

    Shift Happens is brought to you by the Staff Health Team at NSW Ambulance.
    Executive Producer: Zoe Wooldridge
    With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley.
    Hosted by Paramedics Katie Horky and Timothy Graham.
    Technical production by East Coast Studio.

    We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

    The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

    See omnystudio.com/listener for privacy information.

    Show More Show Less
    21 mins
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