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Shop Experts Live

Shop Experts Live

Written by: Shopmonkey
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About this listen

Shop Experts Live delivers short, high-impact sessions that cut straight to the core of what's driving success in today's automotive industry. No fluff, no lengthy introductions—just focused conversations with industry leaders who share the exact strategies they use to streamline processes, navigate change, and boost revenue. Every episode is designed for one thing: giving you actionable insights you can implement in your shop immediately.

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Episodes
  • What to Know Before Investing in ADAS Services

    What to Know Before Investing in ADAS Services
    Jul 16 2025

    In this episode of Shop Experts Live, Brett Kinsfather sits down with Mike Muller, Aftermarket ADAS Engineer at the SEMA Garage, to break down what shop owners really need to know about ADAS. With over 40 years in automotive technology and engineering, Mike shares practical insights on the challenges and opportunities of ADAS recalibration in the aftermarket. They discuss emerging technologies, product development, and how shops can stay ahead as vehicles become increasingly advanced. Whether you’re curious about ADAS or looking to future-proof your shop, this episode will help you navigate what’s coming down the road.

    Available on video! Watch this episode and explore more topics like it on the official Shop Experts Live YouTube playlist.
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    20 mins
  • Setting the Record Straight on Payment Processing, Fees, & Compliance for Shops

    Setting the Record Straight on Payment Processing, Fees, & Compliance for Shops
    Jul 15 2025

    Join Crystal Anderson, Risk & Fraud Management Expert at Shopmonkey, as she breaks down everything shop owners need to know about payment processing.

    What's Covered:

    • Debunking payment processing myths
    • Fraud risks and prevention strategies
    • Choosing the right payment processor for your business
    • How to handle chargebacks effectively


    Perfect for shop owners looking to optimize their payment strategy and reduce risks.

    Available on video! Watch this episode and explore more topics like it on the official Shop Experts Live YouTube playlist.
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    35 mins
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