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Shop Talk

Shop Talk

Written by: Rental Management
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About this listen

Listen as John Jeanguenat and Elliott Vigil candidly talk with rental operators about timely topics affecting the equipment rental industry.

 Economics Leadership Management Management & Leadership
Episodes
  • Shop Talk: Thieves using your equipment to steal more equipment

    Shop Talk: Thieves using your equipment to steal more equipment
    May 1 2025

    In this episode, Elliott Vigil and John Jeanguenat talk to Kristen Bonewell from AMAROK about brazen thieves in the equipment rental industry.
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    16 mins
  • Shop Talk: Doug's first rental theft - what it's like for an independent operator

    Shop Talk: Doug's first rental theft - what it's like for an independent operator
    Apr 25 2025

    John Jeanguenat and Elliott Vigil sit down with Doug Haas at the Equipment Rental Guard event to talk about Doug's experience with theft. He says it's more than a $100 million problem and that independent operators need to do more to prevent it.
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    22 mins
  • Shop Talk: How do we find people to work in the equipment rental industry?

    Shop Talk: How do we find people to work in the equipment rental industry?
    Mar 19 2025

    Melissa Hanna joins John Jeanguenat and Elliott Vigil to talk about one of the hardest challenges facing our industry - finding the right talent.

    3:00 - How young is too young to start talking about rental with people?

    6:00 - How important is mentoring and on the job training?

    8:02 - Can personality tests help you in the hiring process?

    14:19 - How do we grow our workforce

    18:23 - Are we training enough in our industry?

    19:35 - What is an experience map?

    21:10 - How does culture fit in to retention?

    23:29 - How do you maintain the culture through acquisitions?

    25:52 - How do the big companies and independents work together to sell what rental has to offer?
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    27 mins
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