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So What About AI Agents

So What About AI Agents

Written by: Philippe Trounev
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🎙 What About AI Agents is your go-to podcast for exploring the rapidly evolving world of AI agents. From automating workflows to revolutionizing industries, we break down the latest advancements, real-world applications, and emerging trends in AI. Join us weekly as we uncover how AI agents are shaping our future, featuring expert interviews, thought-provoking insights, and stories that bridge the gap between humans and intelligent systems. Whether you're an AI enthusiast, industry professional, or simply curious about the tech shaping tomorrow, What About AI Agents has something for you.Philippe Trounev
Episodes
  • Agentic Patient Engagement - EP 55 - Alex Zoller - PatientGenie
    Feb 26 2026

    In this episode, Alex Zoller discusses the innovative use of AI agents in healthcare to improve patient engagement and access. His platform utilizes a multi-agent architecture to facilitate communication between healthcare plans and members, ensuring that patients receive personalized assistance in scheduling appointments and navigating the healthcare system. The conversation covers the challenges of maintaining context in voice interactions, the importance of compliance and validation, and the operational efficiencies gained through automation. Alex also shares insights on product management and the future of AI in healthcare, emphasizing the need for empathy and scalability in solutions.takeawaysAI agents can significantly improve healthcare access.Multi-agent architecture allows for more complex interactions.Empathy is crucial in healthcare communications.Compliance and validation are essential to avoid errors.Testing and simulation are key to agent performance.Agents can operate 24/7, enhancing patient engagement.Understanding existing workflows is vital for implementation.Healthcare solutions must be scalable and adaptable.Mistakes can be corrected in real-time by the system.Operational metrics show significant cost savings.titlesRevolutionizing Healthcare with AI AgentsThe Future of Patient EngagementSound Bites"Healthcare has zero tolerance for errors.""Quality is our top priority.""Empathy is a priority for healthcare."Chapters00:00Introduction to AI Agents in Healthcare02:46The Outreach Process for Annual Wellness Visits05:58Multi-Agent Architecture Explained08:35Navigating IVR and Provider Interactions11:33Ensuring Compliance and Quality in Healthcare14:26Handling Mistakes and Safeguards17:13Scaling and Cost Efficiency of AI Agents19:56Future Capabilities and Expanding Use Cases22:41Product Management Insights and Best Practiceshttps://www.docsie.ioJoin us on Discord https://discord.gg/pAUGNTzv

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    24 mins
  • Agentic Code Scanning - EP 54 - Rome Thorstenson - Rafter.so
    Feb 20 2026

    In this episode, Philippe Trounev interviews Rome Thorstenson, a software engineer and AI researcher, discussing the intersection of AI and cybersecurity. They explore the current state of code security, the role of AI agents in identifying vulnerabilities, and the challenges of trusting these systems. Rom shares insights from his research at NeurIPS and emphasizes the importance of proactive security measures for developers.takeaways80% of the code shipped to production is not secure.AI agents are increasingly used to analyze code for vulnerabilities.Security often takes a backseat to feature development.Evaluating the security of a code base is a complex task.Prompt injection poses significant risks for AI systems.Developers need to prioritize security in their workflows.Rafter offers tools to simplify security scanning for developers.Research in mechanistic interpretability can enhance AI security agents.The landscape of cybersecurity is evolving with AI advancements.Proactive security measures are essential to combat emerging threats.titlesAI's Role in Cybersecurity: A Deep DiveUnderstanding Code Vulnerabilities with AI AgentsSound Bites"AI writes most of the code.""80% of the code is not secure.""Prompt injection is a huge problem."Chapters00:00Introduction to AI Agents in Cybersecurity02:41The State of Code Security and Vulnerabilities05:10Building AI Agents for Code Analysis07:52Evaluating AI Agents and Benchmarking10:27Autonomous Feedback Loops in Cybersecurity13:07Trusting AI Agents for Security Fixes15:47Understanding Vulnerabilities and AI's Role18:42Real-World Examples of Vulnerability Detection23:25Navigating App Development Challenges24:32Getting Started with Rafter28:03Understanding Mechanistic Interoperability35:06Interpreting Model Features and Security37:49Top Security Practices for Developershttps://www.docsie.ioJoin us on Discord https://discord.gg/pAUGNTzv

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    41 mins
  • Voice Agents at Scale - EP 53 - Laurent Cohen - Getoblic
    Feb 4 2026

    In this episode, Philippe Trounev interviews Laurent Cohen from Getoblic, who discusses the deployment of 1.6 million voice AI agents. Laurent explains the transition from a SaaS model to an infrastructure layer, emphasizing the importance of data gathering and SEO strategies. He shares insights on unit economics, cost efficiency, and the monetization strategies for their voice AI services. The conversation also covers the workflow of AI agents, team structure, early success metrics, and competitive advantages in the voice AI market.takeawaysThe deployment of 1.6 million voice AI agents is a significant achievement.Shifting from a SaaS model to an infrastructure layer is crucial for scalability.Unit economics and cost efficiency are vital for sustainable growth.SEO should be handled in-house as it is the DNA of a company.Gathering data is essential for training AI agents effectively.Monetization strategies include offering free claims for businesses to engage with the platform.AI agents work in a structured workflow to handle customer inquiries.A small team can achieve significant results with the right automation.Early success metrics include claimed pages and minutes spent with voice agents.Building competitive moats involves leveraging unique data and insights.Sound Bites"We need to scale data.""Money is the enemy.""Let's help each other."Chapters00:00Introduction to Voice AI at Scale02:54The Shift from SaaS to Infrastructure Layer05:24Unit Economics and Cost Efficiency08:13SEO Strategies and Data Gathering11:07Monetization Strategies for Voice AI14:11Workflow of AI Agents16:50Team Structure and Automation19:40Early Success Metrics and Conversion22:19Building Competitive Moats25:07The Future of Voice AI and Marketing StrategiesJoin us on Discord https://discord.gg/pAUGNTzv

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    27 mins
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