In this episode of Spilling the Teath, we’re joined by Dr. Farzeela Rupani, Chief Medical Officer at Colosseum Dental – Europe’s largest DSO, for an insightful look at leadership, technology and the quickly evolving future of dentistry.

From building credibility and reshaping culture, to navigating compliance, growth and modernisation, this conversation explores what it truly takes to lead one of Europe’s most ambitious dental groups.

We also explore her unconventional leadership journey – from consulting at KPMG to nearly a decade at the GDC – and how this influences her work today.

In this episode, you’ll discover:

1. How Dr. Rupani built a holistic and grounded pathway into senior leadership
2. How culture, transparency and authenticity transformed Colosseum’s clinician retention rates
3. The secrets behind one of the most successful PMS migrations in UK dentistry
4. How the dentist’s role is evolving through digital workflows, AI and modern patient expectations
5. What future focused leadership really looks like – and why representation matters, particularly for women in dentistry
6. Why investing in early career clinicians is essential for a sustainable, thriving profession

Whether you’re a dentist, practice manager, or an early career clinician, this episode offers a candid look at what it means to lead with impact.

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In this episode of Spilling the Teath: Quick Sips, we’re joined by Dr Grant McAree, dentist, entrepreneur and co-founder of RoboReception, to explore the importance of going back to basics and how modern practices can blend human connection and AI.

Grant shares his journey into dentistry, his experiences building and selling practices, and why many patient challenges stem from their front desk experience. Drawing on hundreds of mystery shops and years of coaching, he explains how poor first impressions can damage trust, reduce conversions and impact retention long before a patient reaches the chair.

In this episode, you will learn:

1. How small improvements in communication can transform trust and loyalty
2. Why understanding your team as individuals is the key to building real culture
3. How to uncover your true ‘why’ and use it as your practice USP
4. The emotional pressures of dentistry and the importance of seeking support
5. How AI tools like RoboReception and Dentally can free teams to focus on people, not paperwork

Whether you’re a dentist, practice manager, or receptionist, this episode is full of practical steps to strengthen your patient experience and reduce practice stress

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In this episode of Spilling the Teath, Dr Ryan Hungate sits down with Brian Colao, Director of the DSO Industry Group at Dykema, to discuss what real leadership looks like in dentistry today, beyond the buzzwords.

Brian has advised hundreds of dental organisations, from independent practices to the largest DSOs, and shares why leadership and culture have become some of the biggest drivers of team retention, patient trust and long-term success.

They explore how rapid acquisition has created cultural strain across the industry, the warning signs leaders often miss and what it truly means to lead with purpose in a people-first, patient-centred environment.

In this episode, you’ll learn:

1. Why team turnover is often the first sign of cultural breakdown
2. How leaders can create clarity around mission and purpose
3. What separates healthy teams from toxic ones
4. Why inclusive leadership must be lived every day, not staged
5. How empowering staff improves both morale and patient experience
6. The role technology and AI will play in the future dental workforce

Whether you’re a practice owner, clinician, manager or DSO executive, this episode offers clear, actionable insight into building organisations where people want to work and patients can feel the difference.

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