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Stop Losing Patients After the First Appointment

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Stop Losing Patients After the First Appointment

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Get InTouch with Terri

Terri Ross Website: Click Here
Terri Ross Patreon: Business and Sales Mentorship
4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/

In this episode, Terri discusses the critical importance of understanding and optimizing the patient journey to increase retention, revenue, and practice growth. She emphasizes the need for clear systems, effective communication, and strategic sales training to build trust and loyalty. Key Topics

The five stages of the patient journey: discovery, booking, consultation, treatment plan, retention and referrals
Importance of clear communication and fast response times
How to differentiate your practice in a competitive market
The role of sales training in aesthetic medicine
Strategies for increasing patient retention and lifetime value

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