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Surprise - It's Not a Toaster

Surprise - It's Not a Toaster

Written by: touch point media
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 Discover the realm where digital expertise meets candid conversations on "Surprise - It’s Not a Toaster" - a podcast led by digital experts and technophiles Ed Bennett and co-host Chris Boyer. Together, they venture into the fabric of online experiences, dissecting annoyances and irritations about navigating the modern online world. In each episode, they unveil contemporary tools, technologies, and software solutions, providing a firsthand exploration of what's shaping the digital landscape and the hosts challenge the limits of GenAI, where questions are posed to various LLMs, illuminating the interplay between human expertise and machine-generated insights. Tune in to navigate the digital maze, equip yourself with valuable insights, and engage in compelling discussions that bridge the gap between the human and digital worlds.touch point media © 2023. All rights reserved.
Episodes
  • The Algorithm Owns How We Think We Think

    The Algorithm Owns How We Think We Think
    Jan 28 2026
    In this episode of Surprise - It’s Not a Toaster, Ed Bennett and Chris Boyer take on the growing frustration around algorithms. Not just how often they change, but how little control users actually have over what they’re being shown. From TikTok and Meta to Google and YouTube, personalization has become opaque, unpredictable, and increasingly unsettling. You don’t choose your feed anymore. You inherit it.The conversation explores why algorithmic curation now feels less like relevance and more like manipulation, and why the real tension isn’t what’s being served — it’s not knowing why. As platforms continue to tune for engagement and growth, the sense of ownership over one’s digital experience keeps slipping away.The SNAT Book Club continues with the third installment of Cory Doctorow’s Enshitification, digging into the economic engines that push platforms to optimize themselves into garbage. It’s the chapter where incentives, advertising, and investor pressure finally explain why everything feels louder, worse, and harder to leave.In the AI test, the hosts ask generative models to do something deceptively simple: guess their age. The results are revealing in all the wrong ways. And as a bonus recommendation, they explore how AI can actually be useful - not as a filter, but as a lens - offering deeper insights into the television and movies we’re already watching.Algorithms everywhere. Control nowhere. Mentions from the Show: Enshitification book Chris Boyer on LinkedIn Ed Bennett on LinkedIn Chris Boyer website Ed Bennett of BlueSky Chris Boyer on BlueSky
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    37 mins
  • Wrapped With a Bow (and a Lock-In Clause)

    Wrapped With a Bow (and a Lock-In Clause)
    Dec 26 2025
    In this end-of-year episode of Surprise - It’s Not a Toaster, Ed Bennett and Chris Boyer take on the annual ritual of being “Wrapped.” What began as a fun reflection has turned into a full-blown platform performance review, with apps across music, social, productivity, fitness, and even calendars proudly telling you just how much of your life they consumed. Because nothing says personal growth like a branded slide deck about your screen time. The conversation unpacks how year-end recaps quietly celebrate overuse, encourage public self-promotion, and reinforce platform lock-in. It’s the perfect Boxing Day episode: the wrapping paper is gone, the boxes are everywhere, and you’re left sorting through what you actually wanted versus what just showed up. In part two, the SNAT Book Club continues with Enshitification by Cory Doctorow, diving into how platforms trap users, businesses, and regulators through lock-in, dependency, and the steady erosion of exit ramps. It’s a clean explanation of why leaving bad platforms feels harder every year and why things don’t improve on their own. And because it wouldn’t be SNAT without testing the limits of artificial intelligence, the episode closes with a lighthearted experiment in whether today’s AI tools can offer genuinely useful guidance when faced with a very seasonal, very awkward real-world problem - with mixed results. Streaming. Wrapped. Trapped. Boxed in. Happy Boxing Day. Mentions from the Show: SNL - “Uber Eats Wrapped” skit Husk IRL YouTube page Enshitification book Chris Boyer on LinkedIn Ed Bennett on LinkedIn Chris Boyer website Ed Bennett of BlueSky Chris Boyer on BlueSky
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    36 mins
  • The Holiday Gift Guide Nobody Wanted

    The Holiday Gift Guide Nobody Wanted
    Dec 12 2025
    In this very special holiday episode, Ed Bennett and Chris Boyer crack open the shimmering, pine-scented world of modern “smart” gifts — which somehow manage to be both futuristic and profoundly unnecessary. Think of it as a retro 1970s holiday catalog, except every item inside requires WiFi, a firmware update, and a dedicated support group. First up: the PetLibro smart litter box, a device so advanced it may have opinions about your cat. Then there’s the Ember mug, for people who believe hot beverages should come with patch notes. Add in the Bluetooth pen — the perfect gift for someone who wants handwriting to be laggy — and the pièce de résistance: a WiFi-enabled grill that texts you about your brisket like a needy coworker. As always, the chaos of the digital age provides the setup for Part Two: the kickoff of the SNAT Book Club, featuring Cory Doctorow’s Enshitification. Ed and Chris break down the big idea behind why everything online slowly curdles over time, from platforms to products to your holiday wish list. It’s festive. It’s ridiculous. It’s the only holiday gift guide brave enough to say: maybe none of this should exist. Mentions from the Show: PetLibro smart litter box Ember smart coffee mug C-TAP smart Bluetooth fountain pen Briskit Grillsx Enshitification book Chris Boyer on LinkedIn Ed Bennett on LinkedIn Chris Boyer website Ed Bennett of BlueSky Chris Boyer on BlueSky
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    32 mins
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