Episodes

  • Voice Commerce: When Shops Talk Back

    Voice Commerce: When Shops Talk Back
    Nov 12 2021
    Voice shopping is a gratifying act. As humans, we love to talk about what we want and like, and voice enables us to do so effortlessly. It also simplifies tedious payment and return procedures. To tell us more, we have invited former Procter & Gamble Executive Milan Turk on our podcast.
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    26 mins
  • Ordering McDonald’s Via Voice?

    Ordering McDonald’s Via Voice?
    Nov 4 2021
    The pandemic has definitely challenged how we enjoy our food. While safe takeaways became the new norm, voice simplified ordering and collecting them. And big brands like McDonald's adapted to their customer's needs. Find out how from their Digital Portfolio Manager.
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    17 mins
  • Can Voice Become The New Contactless Payment?

    Can Voice Become The New Contactless Payment?
    Oct 28 2021
    While banks are slowly adopting voice-first technology to identify and relieve customer pain points, we take an exclusive peek inside the industry with Dr. Robin Kiera, finance specialist, founder of Digitalscouting and renowned global speaker.
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    34 mins
  • Reviving Travel Through Voice Experiences

    Reviving Travel Through Voice Experiences
    Oct 21 2021
    In disruptive times, travel companies like Contiki had to readapt. Their Content Marketing Director, Lottie Norman, tells us more about the role of voice in travel, and how they used top-of-funnel content and ambient experiences to keep that wanderlust feeling alive.
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    35 mins
  • Voice Tech is Transforming Entertainment

    Voice Tech is Transforming Entertainment
    Oct 14 2021
    Voice changed the way we search for music nowadays. The genre-based approach has been overtaken by mood-centric playlist explorations, while skills like Hand Wash Tunes are connecting fans with artists in innovative contexts.
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    28 mins
  • How Voice Can Improve Healthcare

    How Voice Can Improve Healthcare
    Oct 7 2021
    The healthcare system has embraced voice like no other. We’re looking at how voice assistants can improve patient care, staff management, and even surgery procedures with Intelligent Health Association founder and book author, Harry P. Pappas.
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    38 mins
  • Can Voice Bridge the Gap in Retail?

    Can Voice Bridge the Gap in Retail?
    Sep 30 2021
    In the past decade, retail has migrated from a physical business to an omni-channel presence, creating a connection gap between brand and consumer. Can voice bridge that gap and add an extra human touch to the way we do e-commerce?
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    34 mins
  • Voice Tech: From Toy to Marketing Tool

    Voice Tech: From Toy to Marketing Tool
    Sep 23 2021
    As revealed by our Voice Consumer Index 2021, 91% of voice consumers are already using voice search via a website, mobile app, or smart speaker. So, how can we as marketers use voice tech as a tool to better serve our audience and improve customer experience?
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    46 mins