Tea and Tech Season 5 ~ Episode 6
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Tea and Tech Season 5 ~ Episode 6
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One of the risks I keep coming back to is decision distance. The further away decision-makers are from the people affected by their systems, the easier it becomes to abstract harm.
A system may look efficient from a boardroom. It may look profitable on a dashboard. It may look scalable in an investor deck.
But what does it feel like to the person downstream of that decision?
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