Tired of overpaying for your phone system? In this episode, Jeff Gladney breaks down the real numbers behind VoIP vs. traditional phone lines—and the savings might surprise you. Discover the key differences between ATAs and VoIP phones to make the right hardware choice for your business. Whether you're looking to cut costs, add flexibility, or modernize your communications, this episode gives you the facts you need to make an informed decision.

Every small business owner dreads those three words: "The internet's down." In this episode, Jeff Gladney shares his 20+ years of IT expertise with a practical 5-step survival guide to handle internet outages like a pro. Learn how to quickly diagnose problems, implement backup solutions, and keep your business running when connectivity fails. Plus, discover how proactive network monitoring can prevent outages before they happen. Essential listening for any Louisville area business owner who wants to turn potential disasters into minor inconveniences.

Windows 10 support ends October 14, 2025 – and most small businesses aren't ready. Jeff explains what this means for your security, why Windows 11 upgrades aren't as simple as they seem, and the real costs of waiting too long. Get your upgrade timeline and options before it's too late.