Technology Key to ArcBest’s Transformation
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Technology Key to ArcBest’s Transformation
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About this listen
Freight demand remains uneven, but ArcBest is betting on integration and technology to drive long-term growth. In this Talking Transports podcast, ArcBest CEO Seth Runser joins Bloomberg Intelligence’s Lee Klaskow to discuss the company’s evolution from a traditional less-than-truckload into a multibillion-dollar integrated logistics provider. Runser outlines how managed transportation is gaining traction, why dynamic pricing and AI-enabled tools are improving efficiency and how $175 million in annual tech investment supports customer retention and productivity. He also addresses supply-side tightening from regulatory enforcement, union labor dynamics and EV pilots and how ArcBest is positioning for the next freight upcycle despite economic uncertainty. Runser became CEO at the start of the year, capping a 19-year career at the company that began in its management-trainee program.
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