The 37signals Guide to Internal Communication
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The 37signals Guide to Internal Communication
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About this listen
This guide outlines 37signals' comprehensive approach to internal communication, emphasizing asynchronous, long-form writing over real-time meetings or chat for clarity and permanence. It establishes 29 guiding principles that promote mindful and efficient information exchange, such as valuing context, avoiding urgency, and fostering thoughtful reflection. The document then details practical, daily communication practices primarily utilizing their Basecamp platform, including automated daily/weekly check-ins and structured project discussions, ensuring all relevant information remains centralized and accessible. Finally, it points to additional resources that further elaborate on their unique operational philosophies.
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