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The 5 Star Podcast

The 5 Star Podcast

Written by: Charlie Hunt and Jon Payne
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About this listen

The hilarious podcast about businesses with bad reviews. Each week, Jon and Charlie dissect some Google reviews, provide life coaching for the reviewer and unsolicited business advice for the business owner.Charlie Hunt and Jon Payne Economics Marketing Marketing & Sales
Episodes
  • Did We Find The Best 1-Star Review Of All Time? | Poundstretcher S4E3 Glassdoor
    Feb 2 2026

    A former buyer spent ten years at Poundstretcher and left a Glassdoor review so beautifully written we think it might be the best one-star review of all time.

    "Single ply lavatory paper that dissolved at the touch of hope." Dickensian prose about discount retail misery, funereal carpet tiles, and loyalty rewarded with... an insulting gift, basically.

    Plus: the state of UK high streets in 2025, what happens when your remote job offers zero interaction, and Jon once called Maslow's Hierarchy of Needs ... well, something not that.

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    50 mins
  • Will A Death Slide In Reception Make For A Happy Team?
    Jan 18 2026

    The fluffy green energy company has a 2.6 star rating on Glassdoor. Ouch.

    Jon and Charlie dissect OVO Energy's reviews, including a one-star review that's somehow praise, a software engineer with extremely specific grievances about "craft managers," and discover that the office slide injured three people on day one.

    Plus: staff vs workforce, gifting in the Philippines, and knowing when your company has outgrown you.

    Chapters

    00:00 - OVO Background

    05:15 - CEO Guessing Game: Chris Hampton

    08:30 - Employee Reviews

    27:30 - The Deranged Software Engineer's Manifesto

    35:15 - The Death Slide Tangent

    38:00 - Bowls: Gifting Your Philippines Resources

    44:30 - Best Ways to Reward Your Workforce (not staff)

    52:15 - One Minute of Actually Good Advice

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    47 mins
  • Revealed: What it's like to work for a tobacco company... Spoiler: TOXIC!
    Jan 4 2026

    Money Expert Charlie and Sales Guy Jon dig into Imperial Brands (formerly Imperial Tobacco) — the Bristol-based tobacco giant with a 3.3 star Glassdoor rating and an actual toxicologist on payroll. In this episode:🔥 Why Imperial Brands needs 500 words to justify selling cigarettes💼 A senior toxicologist gives 5 stars (and we have questions)📉 An SDR with grammar so bad we question everything🤖 Job farms, AI interviews, and why your remote interview might be a scam☕ Networking advice that actually works (shocking, we know)Plus: We apologise for disappearing, explain why the sound is a bit rubbish for the next few episodes, and Jon confesses his undying love for secondhand smoke.💬 Drop a comment if you've worked somewhere that makes you question your life choices — Charlie's giving away merch to commenters!Subscribe for more chaotic business content.Chapters0:00 Sound Quality Apology + Season Intro0:59 Welcome to The 5 Star Podcast5:09 Imperial Brands: Who Are They?10:07 Glassdoor Overview15:00 Glassdoor Employee Reviews37:33 Job Search Strategies That Actually Work59:41 One Minute of Actually Good Advice#5starpod #Glassdoor #ImperialBrands #WorkplaceCulture #CareerAdvice #JobSearch #Bristol #BusinessPodcast #GlassdoorReviews #businessethics #businessstrategy #businesstips

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    1 hr and 2 mins
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