But “the business” isn’t a person.
It doesn’t make decisions.
And it certainly doesn’t own the consequences.

In this episode, Benjamen breaks down why abstract language like “the business needs” quietly destroys accountability, hides real trade-offs, and leads to bloated, expensive solutions.

You’ll learn:

• Why vague language is a red flag in analysis and strategy

• How “the business” masks customer impact, revenue decisions, and risk

• The real role of a Business Analyst as a decision enabler—not a note taker

• Practical language shifts that instantly improve clarity and outcomes

If you’re tired of unclear requirements, endless compromise, and projects that drift, this episode will change how you listen in meetings—and how you respond.

Because great analysis doesn’t start with what the business wants.
It starts with customers, revenue, and risk.

Traditional business cases are slowing organisations down — and most of them were never telling the truth anyway.
They’re political documents dressed up as analysis, full of predictions nobody can validate and assumptions nobody ever checks.

In this episode, I break down why business cases have become relics, what modern companies are using instead, and how you can shift your organisation toward faster, clearer, evidence-driven decision making.

We cover:
• The five fatal flaws of traditional business cases
• Why companies like Amazon, Atlassian, and Spotify use lightweight decision tools
• What an Opportunity Canvas is and how it replaces months of “business casing”
• Real stories of failures caused by business cases… and wins created by canvases
• Practical steps BAs and leaders can take right now

If your organisation is still writing 30-page business cases, this episode will give you the tools — and the confidence — to push for a better way.

Custom ERP implementations aren’t “just another project.” They’re an organisational reconstruction. They expose every broken process, every data issue, every shortcut, and every assumption the business has been getting away with for years.

In this episode, I break down the real approach Business Analysts need to take when stepping into a custom ERP implementation — the most complex and high-stakes work you’ll ever do as a BA.

You’ll learn:

• Why ERP isn’t a system upgrade — it’s an operating-model rebuild

• How to analyse end-to-end processes properly (not the PowerPoint version)

• Why configuration choices are more dangerous than code

• How to avoid the traps that sink ERP projects globally

• The exact steps BAs must take to deliver a stable, future-proof ERP foundation

• The BA mistakes that quietly destroy ERP financial integrity

• What “good” looks like in process design, data design, and readiness

If you want to sharpen your skills, avoid ERP nightmares, and confidently lead in the most challenging BA environment — this episode is a must-listen.

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