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The Conversation Factory

The Conversation Factory

Written by: Daniel Stillman
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Welcome to The Conversation Factory, where I investigate how to create change through changing conversations. Each episode I'll talk to an amazing conversation designer about how to Amplify, Shift or Transform conversations in Organizations, Teams, Communities and our own lives. Visit www.theconversationfactory.com where I distill these insights we can bring into our work and lives. Economics Management Management & Leadership
Episodes
  • Leading with Respect with Marcy Syms
    Sep 10 2025

    Marcy Syms is a pioneering businesswoman and advocate for respect in leadership.

    She's seen leadership fads come and go.

    She was a CEO when people still thought "women shouldn't do that sort of thing"

    And she's done something many folks have never had to endure - shuttering her family's business while making her key creditors whole - an act deeply in line with her core value of respect.

    Marcy shares insights from her journey in the retail industry, her experiences with leadership dynamics and her advocacy for the Equal Rights Amendment - something she hopes to see made part of the constitution while she's still around to enjoy it!

    Why Respect?

    🗝️Respect drives sustainable growth - respect for your team allows them to feel empowered to be the face of your business and to build the processes and systems that make growth sustainable.

    🗝️Giving respect helps you get respect - starting first, leading the conversation with respect at the core helps get things done, especially in times of stress and turbulence.

    🗝️Respect is outer behavior and inner work - to make it a core habit and your default behavior takes strategic reflection and personal growth.

    Check out the full conversation 👇

    🎙️ Spotify: https://spoti.fi/3QzcPAW

    🍎 Apple: https://apple.co/4ifh6pb

    📺YouTube: https://www.youtube.com/@danielstillman-TCF-podcast

    🌐more episodes at https://theconversationfactory.com/listen

    And please subscribe on Spotify or iTunes!

    Also! support the podcast with

    a monthly contribution here: https://theconversationfactory.com/conversation-factory-insider

    or a one-time donation here.: https://dastillman.gumroad.com/l/dscoffee

    Don't have time to watch or listen to the full episode? To learn more about leading conversations more powerfully and beautifully, watch these short clips 👇

    👀make respect a habit and start from within

    https://youtu.be/tmURMgvcnIs

    👀How to Respond to Disrespect with Dignity and Strategy

    https://youtu.be/f21aAalKGLU

    👀To Scale you need to Respect your team

    https://youtube.com/shorts/HczFY9-ASFw

    👀Leadership Balances Top Down Strategy and Bottom up Insights

    https://youtube.com/shorts/57yWfiQtykw

    👀Know your board as humans

    https://youtu.be/eH5Mv95iunE

    One Takeaway to not forget: Fight for the ERA! Marcy shares how she sees the ERA as the ultimate sign of respect and continues to fight for women's full inclusion in the constitution. Watch here: https://youtu.be/YAbEAqIVxzU

    Key Links:

    Marcy's book: Leading with the Respect

    Marcy's website

    Show More Show Less
    57 mins
  • The Seven Everyday Habits for Transforming Systems
    Aug 25 2025

    Download free chapters from Good Talk and master the art of conversations big and small: https://www.danielstillman.com/good-talk

    Listen now 👇

    🎙️ Spotify: https://spoti.fi/3QzcPAW

    🍎 Apple: https://apple.co/4ifh6pb

    And please subscribe on Spotify or iTunes!

    Also! support the podcast with

    a monthly contribution here: https://theconversationfactory.com/conversation-factory-insider

    or a one-time donation here: https://dastillman.gumroad.com/l/dscoffee

    Full show notes: https://theconversationfactory.com/listen

    SUMMARY

    In this conversation, Adam Kahane discusses the complexities of transforming systems, emphasizing the importance of understanding systems thinking, collaboration, and the role of individual contributions. He shares insights from urban transformation examples, the significance of culture, and the necessity of engaging with systems responsibly. Kahane introduces seven habits for transforming systems, highlighting the importance of finding cracks as opportunities for change and the balance between closeness and distance in understanding systems.

    KEY TAKEAWAYS

    Systems can't be transformed without understanding them.

    Transformation requires many people to do many things.

    You can't just change a system by force.

    Look for what's unseen in a system.

    Forget your perfect offering; there's a crack in everything.

    Acting responsibly is crucial for transformation.

    We all have bells we still can ring.

    Engaging with the system is a collective activity.

    You can make wiser decisions by understanding others.

    Change how you think, change how you are.

    CHAPTERS

    00:00 Understanding Systems for Transformation

    02:29 The Role of Collaboration in System Change

    05:05 Insights from Global Examples

    07:46 The Importance of Proximity in System Change

    10:10 Cracks and Leverage Points in Systems

    12:46 The Journey of Transformation in South Africa

    24:31 The Journey of Collective Engagement

    24:55 Radical Engagement: Understanding System Transformation

    26:13 The Role of Outsiders vs. Insiders

    27:41 Spotting Cracks: Micro Interactions in Systems

    28:46 The Art of Persuasion vs. Convincing

    30:29 Granular Habits for System Transformation

    31:41 Relating in Three Dimensions

    33:43 Understanding the Seven Habits

    39:32 Acting Responsibly in Systems

    43:21 Finding Light in the Cracks

    LINKS

    Learn more about Adam's work at www.reospartners.com , www.reospartners.com/adamkahane and find him on twitter/X at @adamkahane

    Show More Show Less
    58 mins
  • Innovation, Connection, and Conscious Leadership with Othership CEO Robbie Bent
    Aug 6 2025

    Get free chapters of my book, Good Talk, and master the art of conversations big and small: https://www.danielstillman.com/good-talk

    Please support the podcast!

    💌 subscribe on Spotify: https://spoti.fi/3QzcPAW

    💌 iTunes: https://apple.co/4ifh6pb

    or with a monthly contribution here: https://bit.ly/support-tcf-monthly

    one-time donation here: https://bit.ly/support-tcf-once

    Check out the episode page for the full transcript and video highlights.

    Episode page: https://theconversationfactory.com/podcast/innovation-connection-and-conscious-leadership-with-othership-ceo-robbie-bent

    AI Summary:

    Introduction and Connection: Daniel Stillman introduces Robbie Bent, highlighting the connection through mutual acquaintance Robbie Hammond.

    Inception of OtherShip: Robbie shares the story of starting with a backyard ice bath, fostering community connections without the influence of alcohol.

    Innovative Experiences: Discussion on unique offerings at OtherShip, such as comedy nights and men's work sessions, blending wellness with entertainment.

    Creativity and Experimentation: Robbie emphasizes the importance of allowing creativity to emerge through testing and iteration.

    Challenges and Growth: Insights into the challenges faced in expanding OtherShip, including managing stress and maintaining personal well-being.

    Community and Relationships: The role of community in personal and business growth, with Robbie working closely with his wife and friends.

    Facilitating Conversations: The significance of open communication and addressing conflicts early in both personal and professional settings.

    Future Aspirations: Robbie's excitement about expanding OtherShip and continuing to innovate in the wellness space.

    Links

    Othership - https://www.othership.us/

    Follow Robbie Bent on Instagram | LinkedIn

    IG: https://www.instagram.com/robbiebent/?hl=en

    LI: https://www.linkedin.com/in/robbiebent/

    Show More Show Less
    50 mins
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