Thinking about moving into cybersecurity or tech but worried you do not have enough experience? In this episode, Adam Hewitt sits down with Lindsay, CEO of Techwell, to unpack what employers actually look for when hiring career changers into IT, managed services, and security roles. With 35 years in the technology industry and firsthand experience hiring Cyber Revolution graduates, Lindsay shares a practical employer-side view of what helps candidates stand out.

You will hear why certifications matter, but do not guarantee the job, how communication and customer-facing skills can become a major advantage, and why MSPs can be great entry points for people changing careers. Lindsay also explains Techwell's interview process, the balance between technical acumen and cultural fit, how new hires are trained through shadowing and structured development, and why attitude, punctuality, teamwork, and curiosity can influence hiring decisions. Adam and Lindsay also discuss real career pathways, including how Michael progressed through project management, level 1 support, security, and technical pre-sales within just a few years.

Key Takeaways:

• Use your previous career experience as an advantage. Customer service, stakeholder management, teamwork, and communication can make you more attractive to tech employers.

• Treat certifications as the entry ticket, not the finish line. They can help you get an interview, but how you present yourself often determines whether you win the role.

• Research real tech roles before committing. If possible, seek internships, shadowing, or time with an IT team to understand the good, bad, and practical day-to-day realities.

• Show commitment to the career change. Employers notice when candidates have invested time, money, study, and even short-term sacrifices to build a long-term tech career.

• Prepare for interviews beyond technical questions. Eye contact, punctuality, clear articulation, curiosity, and professional presence all influence hiring decisions.

• Look for employers with growth pathways. MSPs and growing tech companies may offer opportunities to move from entry-level support into security, projects, pre-sales, or leadership.

Chapters:

00:00 Introduction and Welcoming Guest Lindsay

02:18 Lindsay's Career Journey to Techwell CEO

06:30 Overview of Techwell Services

09:02 Hiring Career Changers and Soft Skills

18:05 Inside Techwell Interview Process

20:58 Michael and Alex Career Progression

25:44 Advice for Aspiring Career Changers

30:03 Closing Remarks and Key Takeaways

Connect with Adam:

Website: ⁠⁠⁠⁠⁠⁠⁠https://cyberrevolution.com.au⁠⁠⁠⁠⁠⁠⁠

Follow us on Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/cyberrevolutionaus⁠⁠⁠⁠⁠⁠⁠

Subscribe to our YouTube channel: ⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@cyberrevolutionaus

Follow us on Instagram: ⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cybrevolution_aus/⁠

Join host Adam Hewitt as he chats with Miranda, a recent Master's in Cybersecurity graduate who turned her childhood passion from an NSA camp into her dream entry-level role. Discover how she balanced university, certifications, and a full-time job to break into the industry.

Learn practical strategies for finding your cyber niche, staying consistent with studies, and leveraging support to differentiate yourself. Hear real insights on AI in SOC environments, the thrill of dynamic roles, and tips for career changers or students aiming for that first job.

Key Takeaways

• Explore cybersecurity broadly to find your passion, like ethical hacking, before specializing.

• Maintain consistency by scheduling 20-60 minutes daily for studies, even with a full-time job.

• Use audio learning during daily tasks like cooking to fit certifications into a busy schedule.

• Seek one-on-one support and exam prep sessions to build confidence and logical thinking.

• Remember your end goal during tough days to stay motivated toward that first role.

• Embrace dynamic roles in cybersecurity that offer variety, especially if you thrive in fast-paced

environments.

• Stay updated on industry changes like AI in SOC to avoid becoming a vulnerability.

Chapters

00:00 Introduction and Welcome

02:30 Sparking Interest in Cybersecurity

07:45 Bachelor's Degree During COVID

12:20 Choosing Deakin University Abroad

16:50 Joining Cyber Revolution Program

21:10 Balancing Studies and Work

25:40 Landing the Dream Role

29:15 Life in the New Job and AI Trends

34:00 Advice for Aspiring Professionals

Connect with Adam:

Website: ⁠⁠⁠⁠⁠⁠⁠https://cyberrevolution.com.au⁠⁠⁠⁠⁠⁠⁠

Follow us on Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/cyberrevolutionaus⁠⁠⁠⁠⁠⁠⁠

Subscribe to our YouTube channel: ⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@cyberrevolutionaus

Follow us on Instagram: ⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cybrevolution_aus/⁠

After 13 years in the Navy, Josh found himself on night duty scrolling Instagram, wondering what came next. With zero prior IT experience, he took a leap of faith into cybersecurity. In this episode, Adam Hewitt - CEO of Cyber Revolution, sits down with Josh as he shares his incredible journey from the physical battlefield to the digital one, revealing how he landed a technology consultant role before even finishing his final certification.

You will learn how to identify your transferable skills, why soft skills often outweigh technical knowledge in interviews, and how to leverage AI to accelerate your studies. Josh also discusses the reality of the "imposter syndrome" that comes with a major career pivot and why consistency is the only secret weapon you need.

• You do not need to be a coding expert to enter cybersecurity; soft skills like communication and critical thinking are highly valued.

• Start before you feel ready—you will never feel 100% prepared to change careers.

• Leverage AI tools to create custom study notes, infographics, and quizzes for certifications.

• Security clearances give military veterans a significant competitive advantage in the job market.

• Consistency in learning fundamentals is more important than trying to master everything at once.

00:00 Intro

01:38 The Decision to Pivot from Navy to Cyber

03:15 Translating Military Skills to Civilian Tech

06:20 Overcoming the "No IT Experience" Fear

08:15 Study Hacks: Using AI to Learn Faster

10:15 Choosing the Right Training Path

11:50 How Josh Got Hired Before Graduating

14:50 The Interview Process: Personality vs. Technical

16:20 The Future of AI in Cybersecurity

18:30 Final Advice for Career Changers

Connect with Adam:Website: ⁠⁠⁠⁠⁠⁠⁠https://cyberrevolution.com.au⁠⁠⁠⁠⁠⁠⁠Follow us on Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/cyberrevolutionaus⁠⁠⁠⁠⁠⁠⁠Subscribe to our YouTube channel: ⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@cyberrevolutionausFollow us on Instagram: ⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cybrevolution_aus/⁠