A stalled ad account. A two-year pause. Then, a rebuild that turned careful testing into a record quarter.

In this episode, Optidge Paid Media Specialist Sara Reinhold walks through how we revived paid media for FamilyTreeDna by stripping back to intent, stabilizing with a feed-only Performance Max strategy, and expanding product availability to give the algorithm room to win.

We chat about how we made adjustments along the way, setting a realistic ROAS floor, pausing underperforming channels, and rebuilding search around present-day demand rather than yesterday’s assumptions.

The result? By choosing time over speed and prioritizing reliable conversion signals, the Optidge team was able to validate their structure and prove the value of their advice, ultimately extending the partnership and increasing loyalty.

An Optidge "Office Hours" Episode

Our Office Hours episodes are your go-to for details, case studies, how-to’s, and advice on specific marketing topics. Join our fellow Optidge team members, partners, and sometimes even 1:1 teachings from Danny himself, in these shorter, marketing-focused episodes. Get ready to get marketing!

Episode Highlights:

• This case study example illustrated how just because something worked in the past doesn't mean it works now, as market conditions, platform algorithms, and auction dynamics shift constantly.
• Patience in scaling compounds trust. By choosing six months over three, Optidge rebuilt reliable conversion signals and created the foundation for a 5.7x budget increase.
• Budget pacing is as important as budget size. Aggressive spending without a validated structure wastes money; sustainable scaling with clear milestones delivers results.
• Full-funnel thinking measures the whole system, not just the middle click. Upper-funnel awareness (YouTube, Demand Gen) feeds lower-funnel conversion (search).
• This case proves that long-term partnerships outperform short-term wins. The 2.59 ROAS and 100% client satisfaction came from working through highs and lows together, not from a single tactic or campaign.

Episode Links:

• Episode 084: From NICU Nurse to PPC Pro: A Career Pivot Story with Sara Strickland (Office Hours)
• Sara Reinhold on LinkedIn
• The Digital Marketing Mentor
• The DM Mentor on Instagram
• Optidge Paid Media Services

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

This episode offers a rare behind-the-scenes look at what a CRM implementation actually costs and what it truly delivers, all from the client’s perspective.

Maggie Segrich, founder of Sesh Coworking, was ready to walk away from HubSpot after multiple failed attempts until the right support helped her rethink how systems should work.

Over six months, her team shifted from resistance to buy-in as chaotic operations became streamlined and automated. This episode is a candid conversation about how the right systems don’t replace human connection, but rather create the space for it to thrive.

Episode Highlights:

• Systems fail because nobody helps you use them. The software isn't the bottleneck; adoption, training, and ongoing partnership are.
• Maggie believes that automation (like sequences and segments) doesn't replace human work; it instead frees up time for the human work that actually drives retention and growth.
• A CRM is the central hub where websites, email, social, phone calls, and customer data converge. Maggie’s story proves that if your CRM is broken, everything downstream is broken.
• Trust in agency partnerships forms through in-person connection first, transparent communication second, and proven results third.
• Maggie’s gym membership analogy is real: you can buy the best tools in the world, but clients have to show up and do the work. It's a partnership, not a magic solution.

Episode Links:

• Optidge Hubspot Services
• The Digital Marketing Mentor
• The DM Mentor on Instagram
• SESH Coworking
• Maggie on LinkedIn

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

When ad costs spike and attribution gets messy, even the best marketing budgets can start to feel unreliable. In this episode, Optidge's own Joe Wolf and Alejandro Torres cut through the noise on marketing budget planning and ad spend forecasting: what the models look like, where most plans fall apart, and how to build one that holds up when platforms shift, and results lag.

This episode lights a fire under a candid, lively discussion of the most complex client-facing problems marketers will encounter, using our own experiences as fuel.

An Optidge Office Hours Episode

Our Office Hours episodes are your go-to for details, case studies, how-to’s, and advice on specific marketing topics. Join our fellow Optidge team members, partners, and sometimes even 1:1 teachings from Danny himself, in these shorter, marketing-focused episodes. Get ready to get marketing!

Episode Highlights:

• The Optidge team shares that most clients arrive at budget conversations with a plan already in mind, and reveal that refining it is actually harder than building from scratch.
• One campaign example shared that a real estate client panicked when overall performance began to drop. Joe and Alejandro affirm that the problem isn't always the channel taking the blame and requires a broader analysis.
• The team shares insights into Optidge’s cohort-based reporting, noting the changes in how you measure paid media success and how to use it to prevent knee-jerk decisions.
• Both Joe and Alejandro touch on the halo effect using real examples: store visits, YouTube demand lift, and self-reported attribution from intake forms.
• The conversation emphasizes that assuming every lead is equal is the most expensive mistake in budget planning, and that building unified dashboards and planning for the whole year helps to keep the big picture top-of-mind.

Episode Links:

• Digital Marketing Mentor Podcast: Optidge.com/podcast
• ODEO Academy: odeoacademy.com
• Optidge Paid Media Services: Optidge.com/paid-media
• Episode 050: Debunking, Diversifying, and Diving into the Data of Paid Social Ads with Joseph Wolf (Office Hours)
• Episode 067: The Superpowers of Effective PPC Budget Management and Pacing with Alejandro Torres (Office Hours)

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.