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S3E13 — Cute Survey. What Are You Going to Do About It?
with Jeffrey Fermin (Host of People First, tech founder, advisor)

If your org runs surveys but never closes the loop, people don’t just get annoyed — they stop telling the truth. Silence becomes the culture.

In this episode, we get brutally practical about what happens after the survey:

• Why surveys often become “listening theatre.”
• How dashboards replace decisions
• The trust damage caused by silence (and how fast it spreads)
• A simple five-step Close-the-Loop Ladder you can steal and use immediately:
  Acknowledge → Prioritise → Commit → Explain “Not Yet” → Report Back

If you’ve ever read survey results and thought, “Cool… now what?” — this is your playbook episode.

Link to Show Notes

🔹 Jeffrey Fermin: https://www.linkedin.com/in/jfermin/

📩 Got a hot take or a workplace horror story? Email us at elephant@thefearlesspx.com

🚀 Your Hosts on LinkedIn

• 🐘 Marion Anderson — https://www.linkedin.com/in/marionandersonpx
  
  
• 🐘 Danny Gluch — https://www.linkedin.com/in/dgluch
  
  
• 🐘 Cacha Dora — https://www.linkedin.com/in/cachadora
  
  

💬 Like what you hear?
Follow/subscribe so you don’t miss an episode — and if this one hit home, leave a ★★★★★ review to help more people find the show.

🎙️ About the Show
The Elephant in the Org drops new episodes every two weeks starting April 2024 — fearless conversations about leadership, psychological safety, and the future of work.

🎵 Music & Production Credits
🎶 Opening and closing theme music by The Toros
🎙️ Produced by The Fearless PX
✂️ Edited by Marion Anderson

⚠️ Disclaimer
The views and opinions expressed in this podcast are those of the hosts and guests, and do not necessarily reflect any affiliated organizations' official policy or position.

Topics: employee surveys, listening culture, trust, people analytics, psychological safety, em...

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BONUS EPISODE — and somehow, our 75th.
Your main event today is our conversation with Radhika Dutt, so if you only have time for one episode, go listen to her burn OKRs to the ground first. This bonus drop is the after-party.

Now… for everyone still emotionally recovering from HR in 2025, here’s our annual debrief: Battery Hens, Bullshit & Burnout — HR’s 2025 “You’ve Got to Be F*cking Kidding Me” Year in Review.

Danny, Marion, and Cacha look back at the most unhinged year HR has seen in decades — the RTO theatre, the DEI backlash, the AI delusion spiral, productivity cosplay, surveillance creep, and burnout so widespread it probably deserves its own ICD medical code.

We also celebrate the 23 incredible guests who joined us across The Elephant in the Org and RethinkAbility — a full-on stampede of elephants whose honesty, humour, and humanity kept us going.

If you’ve ever stared at a performance management template and thought, “I’m one KPI away from moving to the forest", this episode is your emotional support beverage.

Happy Holidays! We will see you again in the new year!

Link to Show Notes

📩 Got a hot take or a workplace horror story? Email us at elephant@thefearlesspx.com

🚀 Your Hosts on LinkedIn

• 🐘 Marion Anderson — https://www.linkedin.com/in/marionandersonpx
  
  
• 🐘 Danny Gluch — https://www.linkedin.com/in/dgluch
  
  
• 🐘 Cacha Dora — https://www.linkedin.com/in/cachadora
  
  

💬 Like what you hear?
Follow/subscribe so you don’t miss an episode — and if this one hit home, leave a ★★★★★ review to help more people find the show.

🎙️ About the Show
The Elephant in the Org drops new episodes every two weeks starting April 2024 — fearless conversations about leadership, psychological safety, and the future of work.

🎵 Music & Production Credits
🎶 Opening and closing theme music by The Toros
🎙️ Produced by The Fearless PX
✂️ Edited by Marion Anderson

⚠️ Disclaimer
The views and opinions expressed in this podcast are those of the hosts and guests, and do not necessarily reflect any affiliated organizations' official policy or position.

Topics: employee surveys, listening culture, trust, people analytics, psychological safety, em...

Send us a text

What if the problem isn’t how you set goals… but the fact you’re using goals at all?

In this episode of The Elephant in the Org, we declare 2025 the year we fire OKRs — and we’ve brought exactly the right arsonist. Author, entrepreneur, and product leader Radhika Dutt joins Danny, Marion, and Cacha to explain why traditional goal-setting, targets, and OKRs were built for 1940s assembly lines, not modern, messy, knowledge work.

Radhika, author of Radical Product Thinking and advisor to the Monetary Authority of Singapore, has seen it all: pivotitis, obsessive sales disorder, hypermetrisemia, and leaders who cling to targets while flying blind. Her verdict? Goals don’t simply “need better implementation” — they structurally push people to hide bad news, optimise vanity metrics, and suffocate innovation.

So what’s the alternative?
Puzzle-setting.

Radhika walks us through OHLA — Objectives, Hypotheses, Learnings, Adaptations — a practical, psychologically safe, reality-based way to shift from “Did you hit the number?” to “What did we learn and how do we adapt?” OHLA is built for complex, creative work — not the spreadsheet theatre most orgs mistake for strategy.

In this episode, we get into:

• Why OKRs and targets quietly sabotage truth-telling and innovation
• The 1940s origin story of goal-setting (and why it no longer applies)
• How OHLA works in real organisations — and why it changes behaviour
• What leaders have to unlearn to stop demanding fake certainty
• How to build a bubble of psychological safety even inside a messy system

Full show notes

Connect with Radhika:
🔗 LinkedIn: https://www.linkedin.com/in/radhika-dutt/

🌐 Radical Product Thinking: https://www.radicalproduct.com

📚

📩 Got a hot take or a workplace horror story? Email us at elephant@thefearlesspx.com

🚀 Your Hosts on LinkedIn

• 🐘 Marion Anderson — https://www.linkedin.com/in/marionandersonpx
  
  
• 🐘 Danny Gluch — https://www.linkedin.com/in/dgluch
  
  
• 🐘 Cacha Dora — https://www.linkedin.com/in/cachadora
  
  

💬 Like what you hear?
Follow/subscribe so you don’t miss an episode — and if this one hit home, leave a ★★★★★ review to help more people find the show.

🎙️ About the Show
The Elephant in the Org drops new episodes every two weeks starting April 2024 — fearless conversations about leadership, psychological safety, and the future of work.

🎵 Music & Production Credits
🎶 Opening and closing theme music by The Toros
🎙️ Produced by The Fearless PX
✂️ Edited by Marion Anderson

⚠️ Disclaimer
The views and opinions expressed in this podcast are those of the hosts and guests, and do not necessarily reflect any affiliated organizations' official policy or position.

Topics: employee surveys, listening culture, trust, people analytics, psychological safety, em...