This episode’s guest is someone I’ve wanted on the show for a long time — and trust me, it was worth the wait.I’m joined by Art Fromm: podcaster, author, facilitator, speaker, engineer-turned-sales-expert, and truly one of the most multidimensional leaders you’ll ever meet.

Art’s career spans engineering, software sales, sales leadership, and enablement — but what makes his journey so compelling is how he brings empathy and perspective-taking front and center into the world of sales. His Seamless Sales Method is built on one simple but powerful truth:

In this episode, we talk about:

• How an engineer learned to thrive in relationship-driven environments
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• Why empathy is the hidden engine behind effective sales
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• What discovery really means beyond asking surface-level questions
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• The difference between transactional selling and building long-term relationships
• 
  
• How perception — of value, of risk, of cost — drives every decision
• 
  
• Why today’s subscription-driven world demands a deeper level of trust, alignment, and client understanding

Subscribe to the Show ► @theempathicleader

Grab my #1 bestselling book “The Empathic Leader” here: https://a.co/d/8IfKm3M

Listen in any of your favorite podcast platform:

► APPLE: https://podcasts.apple.com/ph/podcast/the-empathic-leader/id1796715528

► SPOTIFY: https://open.spotify.com/show/6ChVQGgl5l1jqAfxdoR0EG?si=1wRZC3DbS9KvhLYTggkuhg

► AMAZON: https://music.amazon.com/podcasts/0158b2cb-7bec-4135-a2c0-2f594d21109b/the-empathic-leader

CONNECT WITH ME:

► Instagram: @empathyqueen.eq

► Facebook: https://www.facebook.com/eqviaempathy

► LinkedIn: https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer/

Connect with Art Fromm:

LinkedIn: https://www.linkedin.com/in/artfromm

Website:

Today’s conversation is one that stays with you long after it’s over. I’m sitting down with Janik Fauteux — a woman who has lived many lives, worn many hats, and led in more ways than one. From executive vice president in the construction industry, to business development consultant, to entrepreneur, and now host of her own powerful podcast A Woman’s Spark, Janik brings wisdom, vulnerability, and heart to every space she enters.

In this episode, we dive deep into self-leadership — the part of leadership most people don’t talk about. Janik shares her journey of resilience, reinvention, and the power of empathy, not just for others but for ourselves. She opens up about caring for her grandmother at the end of her life, creating a business to help seniors downsize, navigating motherhood and chronic pain, and rebuilding her identity after major life transitions.

Subscribe to the Show ► @theempathicleader

Grab my #1 bestselling book “The Empathic Leader” here: https://a.co/d/8IfKm3M

Listen in any of your favorite podcast platform:

► APPLE: https://podcasts.apple.com/ph/podcast/the-empathic-leader/id1796715528

► SPOTIFY: https://open.spotify.com/show/6ChVQGgl5l1jqAfxdoR0EG?si=1wRZC3DbS9KvhLYTggkuhg

► AMAZON: https://music.amazon.com/podcasts/0158b2cb-7bec-4135-a2c0-2f594d21109b/the-empathic-leader

CONNECT WITH ME:

► Instagram: @empathyqueen.eq

► Facebook: https://www.facebook.com/eqviaempathy

► LinkedIn: https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer/

Connect with Janik Fauteux :

LinkedIn: https://www.linkedin.com/in/janikfauteux/

Instagram: https://www.instagram.com/janikfauteux/

About Janik:

Janik Fauteux is a self-employed business owner and the Executive Vice President of a leading residential and commercial remodeling construction company in Montreal. With a strong background in business development—spanning project management, event management, and...

In this episode, Dr. Melissa Robinson-Winemiller digs into a myth almost all of us have heard:

Dr. Melissa breaks down why empathy is not just a trait. It’s also a state you can intentionally build, strengthen, and integrate into your leadership. From the neuroscience behind empathy to the practical habits that make it a repeatable skill, she dives into why empathy might be the most powerful tool you’re not fully using yet.

This episode is packed with insight, science, and real world examples including Michael Jordan, childhood social learning, and what separates good leaders from exceptional ones.

If you’ve ever wondered whether empathy can be learned, how to strengthen it, or how to use it to navigate leadership more effectively, this episode is for you.

► Watch my latest TEDx Talk on “5 steps to start being kinder to yourself” : https://www.youtube.com/watch?v=IaoXSEWeILo

Grab my #1 Amazon Bestselling Book “The Empathic Leader”: https://a.co/d/6mKtblA

Subscribe to the Show ► @theempathicleader

Listen in any of your favorite podcast platform:

► APPLE: https://podcasts.apple.com/ph/podcast/the-empathic-leader/id1796715528

► SPOTIFY: https://open.spotify.com/show/6ChVQGgl5l1jqAfxdoR0EG?si=1wRZC3DbS9KvhLYTggkuhg

► AMAZON: https://music.amazon.com/podcasts/0158b2cb-7bec-4135-a2c0-2f594d21109b/the-empathic-leader

CONNECT WITH ME:

► Instagram: https://www.instagram.com/empathyqueen.eq/

► Facebook: https://www.facebook.com/eqviaempathy

► LinkedIn: https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer/

► About Dr. Robinson-Winemiller:

What do empathy and a treadmill have in common? Both need action to deliver results.

Quiet quitting. Resenteeism. Post-pandemic stress. AI. Modern leaders face challenges unimaginable in the past, and the pace of change is relentless. The old command-and-control leadership style is obsolete. Leaders today must evolve or risk irrelevance. But leadership now goes beyond dashboards and spreadsheets—so, what’s the answer?

Melissa...