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The HCL Review Podcast

The HCL Review Podcast

Written by: HCI Podcast Network
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Want to listen to your favorite HCL Review article on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!Copyright 2024 All rights reserved. Economics
Episodes
  • Dynamic Behavior Readiness Systems: A Multi-State Framework for Sustainable Organizational Performance, by Jonathan H. Westover PhD
    Jan 27 2026

    Abstract: Organizations invest billions annually in capability development—training programs, operational frameworks, digital tools—yet performance remains inconsistent when conditions shift or pressure intensifies. This discrepancy suggests that traditional skill-based interventions address only part of the performance equation. Drawing on cognitive load theory, affective neuroscience, self-determination theory, and organizational behavior research, this article introduces the Dynamic Behavior Readiness System (DBRS) framework. DBRS reconceptualizes workplace behavior not as a stable individual trait but as an emergent system property shaped by five interdependent readiness states: cognitive, emotional, motivational, physiological, and interpersonal. Rather than defaulting to remedial training or dispositional attribution when performance falters, the DBRS approach equips leaders to diagnose state-level compromises and engineer organizational conditions that restore and sustain behavioral readiness. Evidence from healthcare, aviation, manufacturing, and professional services demonstrates that system-level interventions targeting readiness states yield more reliable performance outcomes than capability-building initiatives alone.

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    17 mins
  • Human-Centric Skills in the New Economy: Evidence, Gaps, and Strategic Imperatives for Organizations, by Jonathan H. Westover PhD
    Jan 27 2026

    This article synthesizes emerging evidence on human-centric skills—creativity, resilience, emotional intelligence, and adaptive thinking—within contemporary labor markets shaped by artificial intelligence (AI), demographic shifts, and geoeconomic fragmentation. Drawing on global employer surveys, workforce analytics, and comparative education data, it examines the paradox whereby these skills are increasingly valued yet systematically under-recognized in hiring, under-developed in education systems, and inconsistently credentialed across borders. Analysis reveals that although employers project creative thinking and resilience as critical to 2030 competitiveness, only 72% of US job postings explicitly mention any human-centric skill, and fewer than half of executives perceive their workforces as proficient in curiosity, resilience, or lifelong learning. Regional variations underscore distinct strengths—Sub-Saharan Africa in creativity and collaboration, Eastern Asia in curiosity—yet global weaknesses persist in curiosity and structured skill development. The article advances evidence-based organizational responses including transparent communication of skill expectations, capability-building through experiential learning and psychologically safe environments, and credentialing innovations that make skills visible and portable. It concludes with a strategic framework for building long-term human capital resilience through integrated assessment, development, and recognition systems anchored in shared standards and enabling conditions of equity, common language, and responsible technology use.

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    18 mins
  • People Don't Follow Strategy—They Follow Structure: Why Organizational Design Drives Adaptation More Than Culture or Incentives, by Jonathan H. Westover PhD
    Jan 26 2026

    Abstract: Organizations frequently attribute implementation failures and adaptation challenges to cultural misalignment or inadequate incentives. However, mounting evidence from organizational behavior, network science, and comparative institutional research suggests that formal structure—specifically hierarchical configuration and decision-making architecture—exerts greater influence on employee behavior than culture change initiatives or compensation redesign. This article synthesizes research on organizational modularity, structural determinants of behavior, and ecosystem emergence to argue that flattening hierarchies and redistributing authority to operational edges fundamentally rewires information flow, decision velocity, and collaborative patterns. Drawing on empirical cases from manufacturing, technology platforms, and healthcare delivery across North America, Europe, and East Asia, we demonstrate that structural reconfiguration enables adaptive behaviors that resist cultivation under traditional pyramid architectures, regardless of cultural interventions. The analysis concludes with evidence-based frameworks for structural redesign that prioritize network density, decision proximity to information sources, and cross-boundary coordination mechanisms as foundational prerequisites for organizational agility.

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    17 mins
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