Luxury homes aren’t built by plans alone—they’re built by execution. Day after day, decision after decision, quality is shaped on the job site long before the final reveal.

Behind every successful custom home is someone coordinating trades, solving conflicts, and keeping hundreds of moving parts in sync. It’s a role most homeowners rarely see, yet it quietly determines whether a build runs smoothly or spirals into stress.

In this episode of The Insider’s Guide to Custom Homes, host Rick Bell sits down with Sam Caprio, Lead Superintendent at Landmark Custom Homes. Sam shares what it takes to manage highly complex projects, lead teams with clarity, and guide homeowners through the build with confidence—protecting both quality and peace of mind.

🎧 Listen to gain a deeper appreciation for the role that keeps luxury homes on track.

🔔 Subscribe to The Insider’s Guide to Custom Homes for expert insights that help you avoid costly mistakes and build with confidence.

Episode Highlights

• What a construction superintendent is responsible for on a luxury build

• How coordination and sequencing prevent delays and rework

• Why communication matters more than any single detail

• How experience helps solve problems before they escalate

• What homeowners should expect from strong job site leadership

Glossary of Terms

Superintendent / Construction Superintendent – Manages day-to-day construction activities, scheduling, quality control, and site safety.

Quality Control – Ongoing inspection and verification to ensure work meets design, code, and performance standards.

Critical Path – The sequence of tasks that determines the project timeline.

Sequencing – Planning work in the correct order to avoid conflicts.

Change Order – Formal change to budget, scope, or schedule.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

What really determines whether a custom home turns out exceptional—or becomes a source of stress, delays, and costly fixes? And who is quietly responsible for making thousands of decisions go right on site?

If you’ve ever wondered why two homes with similar plans can have wildly different outcomes, this episode explains why execution—not drawings—ultimately determines the result. Many homeowners assume great design and premium materials are enough, until jobsite realities prove otherwise.

In this episode of The Insider’s Guide to Custom Homes, host Rick Bell is joined by Peter Molle, an experienced construction superintendent with Landmark Custom Homes, to walk through what truly happens on a high-end job site day after day. From quality control and coordination to documentation and communication, this conversation reveals how disciplined on-site supervision protects your investment and leads to better results.

👉 Tune in to learn what to look for, what to expect, and how strong on-site leadership keeps complex builds on track.

SUBSCRIBE for more insider guidance — and SHARE with anyone building a custom home.

Episode Highlights

• What a construction superintendent actually does—and why this role is the backbone of a successful custom build

• How daily oversight and quality control prevent costly rework

• Why real-world field experience matters more than plans alone

• How RFIs and clear communication resolve issues before they escalate

• What homeowners can look for on-site to gauge whether a project is well-managed

Glossary of Terms

Superintendent / Construction Superintendent – Manages day-to-day construction activities, scheduling, quality control, and site safety.

General Contractor (GC): The main contractor responsible for managing the day-to-day operations of a construction project.

RFI (Request for Information) – A formal process used to clarify plans, details, or conflicts before work proceeds.

Quality Control – Ongoing inspection and verification to ensure work meets design, code, and performance standards.

Punch List – A running list of incomplete or corrective items addressed throughout construction, not just at the end.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

What actually happens behind the scenes once you choose a custom home builder? And more importantly, who is really responsible for bringing your vision to life without costly missteps or delays?

In this episode, host Rick Bell pulls back the curtain on what separates a loosely run operation from a disciplined, high-performing custom home building team—and why understanding this early can save you stress, time, and money.

Rick breaks down the structure, roles, and communication standards that drive successful custom home projects at Landmark Custom Homes, sharing lessons shaped by 40-years of real-world experience in custom home building.

If you’re interviewing builders or preparing to build, this episode will help you ask smarter questions and set clearer expectations from day one.

👉 Tune in, subscribe, and learn how to build your home the Landmark way.

Episode Highlights

• What makes a custom home building team truly effective — and why structure matters

• How project management, supervision, and accounting work together to keep builds on track

• Why experience and specialization outperform the “one-person builder” model

• How communication, documentation, and change orders should be handled transparently

• What questions every homeowner should ask before hiring a builder

Glossary of Terms

Project Management (PM) – Oversees design coordination, budgeting, and client communication from pre-construction through completion.

Superintendent – Manages day-to-day construction activities, scheduling, quality control, and site safety.

PX (Project Executive) – Senior leader who removes roadblocks, aligns teams, and ensures project health.

Change Order – A formal modification to the budget, scope, or schedule.

Pay Requisition – A formal request for payment outlining completed work and approved costs.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

Custom home builds rarely unravel all at once — it’s often small moments of misalignment that quietly create stress. A delayed timeline, unmet expectations, or communication gaps can leave homeowners feeling uncertain about how to move forward.

This episode speaks to homeowners who sense something isn’t quite aligned during their build and are looking for clarity — particularly when expectations around price, quality, and timeline begin to pull in different directions.

Using a real client experience, we explore what happens when expectations collide — and how thoughtful communication and patience can help restore alignment and momentum.

If this conversation proves useful, you may wish to share it with someone navigating a similar experience.

Please leave a review to help others approach the custom home building process with greater clarity and confidence.

Episode Highlights

• What can cause expectations to collide during a custom home build

• Why misalignment around price, quality, and timeline is more common than most homeowners expect

• How unresolved concerns can escalate when communication breaks down

• Why addressing issues early is more effective than relying on contractual or legal remedies

• How patience and open dialogue can help restore trust and project momentum

Glossary of Terms

Project Timeline – The agreed schedule outlining construction phases and milestones

Selections – Homeowner’s material and finish choices.

Change Orders – Formal change to budget, scope, or schedule.

Litigation – Legal action taken to resolve disputes, often costly and disruptive for all parties

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

Self-performed work is one of the most misunderstood aspects of custom home building — and when handled correctly, it can actually protect your budget, timeline, and peace of mind.

In this episode, we break down what self-performed work really means, why it’s often misunderstood, and how it can either protect or jeopardize your project depending on how it’s handled. If you’re concerned about transparency, cost control, or accountability, this conversation brings much-needed clarity.

We walk through when self-performed work makes sense, when it doesn’t, how it’s priced, and what homeowners should be asking before construction begins.

Tune in to learn how informed decisions lead to smoother builds and better outcomes.

👉 Be sure to like, subscribe, and share this episode with anyone planning a custom home.

Episode Highlights

• What self-performed work actually means — and common misconceptions around it

• Why builders self-perform certain trades like shell, framing, or drywall

• How self-performed work is priced under cost-plus vs. competitive bid models

• When self-performing reduces risk, delays, and coordination issues

• What homeowners should ask to ensure transparency and accountability

Glossary of Terms

Self-Performed Work – Work completed by a builder’s in-house team rather than outsourced subcontractors

Cost-Plus – A pricing structure where actual costs are billed plus an agreed fee

Critical Path – The sequence of tasks that directly impacts the construction timeline

Change Order – A formal adjustment to scope, cost, or schedule

Markup – Compensation covering overhead, risk, and profit

General Contractor (GC) – The main contractor responsible for managing the day-to-day operations of a construction project.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

Luxury design isn’t just about finishes — it’s about creating emotional harmony the moment you walk through the door.

In this episode, Rick Bell sits down with Goli Basiri, co-founder and principal designer of Harmen Design, to explore how thoughtful interior architecture, intuitive discovery, and purposeful design transform a home into a deeply personal living experience. Together, they discuss common design challenges and how early collaboration leads to a more aligned, seamless process.

Goli also shares her journey from physics to international award-winning designer, and how she uses technology, creativity, and architectural insight to help clients experience their future home long before it’s built.

➡️ Listen now and discover how to create a home that feels as exceptional as it looks — and share this episode with someone designing their dream space.

Episode Highlights

• How Goli blends science, architecture, and emotion to create harmonious homes

• What homeowners can do early to avoid rework and costly design changes

• Why some beautifully built homes still feel empty—and how design restores soul

• How 3D walkthrough technology transforms client understanding

• What winning a global SBID Award means for Harmen Design’s evolution

Glossary of Terms

Enscape: A real-time 3D walkthrough tool that lets clients virtually experience their home’s layout, finishes, and lighting before it’s built.

Color Temperature (Kelvin): The warmth or coolness of light that designers use to influence mood, from soft evening ambience to bright task lighting.

Interior Architecture: The structural interior framework — like millwork, lighting layouts, and spatial flow—that shapes how a home functions and feels.

Explore Goli Basiri’s award-winning projects and design philosophy:

Website: https://harmendesign.com

Instagram: https://www.instagram.com/harmen.design

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

What does it take to lead one of the world’s top luxury interior design firms for nearly 40 years?

In this episode, host Rick Bell welcomes Jason Lynn, Partner and Vice President at The Decorators Unlimited, to explore the art of design, leadership, and legacy in a fast-evolving industry.

Jason shares his inspiring journey from U.S. Coast Guard rescue swimmer to global design executive — and how structure, teamwork, and mentorship have shaped the firm’s signature “white-glove” approach. Together, Rick and Jason dive into what makes The Decorators Unlimited a name synonymous with timeless design, precision, and passion, delivering seamless client experiences from blueprint to final reveal.

Whether you’re building a dream home or reimagining your space, this conversation reveals how communication, innovation, and craftsmanship come together to create homes that feel as extraordinary as they look.

🎧 If you’re dreaming of a home that reflects who you are and how you live, tune in and discover how thoughtful design can turn vision into reality.

Don’t forget to subscribe, rate, and share the show!

Episode Highlights

• How Jason’s Coast Guard discipline shaped his design leadership
• What drives The Decorators Unlimited’s 40-year legacy of excellence
• The power of teamwork, mentorship, and communication in luxury design
• How technology and innovation redefine the client experience
• What it means to create truly timeless interiors

Discover more of Jason’s projects:

• The Decorators Unlimited: https://decoratorsunlimited.com
• Schematic Designs: https://schematicdesigns.com

Glossary of Terms

• CAD (Computer-Aided Design): Software programs such as AutoCAD and Revit that allow for precise 2D and 3D design of buildings.
• Renderings: 3D digital visualizations that bring designs to life before construction.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

Designing a custom home should feel exciting — but for many homeowners, it quickly becomes overwhelming once hundreds of decisions, finishes, and layouts enter the picture.

In this episode, Rick Bell sits down with award-winning interior designer Jennifer Fitzpatrick, founder and principal of Studio J & Co, to bring clarity to the entire process.

They unpack Jennifer’s journey from working solo during the early days of COVID to leading a thriving 10-person design team known for sophisticated, hospitality-level designs and photorealistic renderings.

🎧 Ready to build a home that feels as good as it looks?
Hit play — and don’t forget to subscribe, review, and share the show to support the podcast.

Episode Highlights

• Studio J & Co’s growth from a solo venture to a 10-person luxury design studio
• How early collaboration between architect, builder, and designer keeps projects cohesive
• Turning inspiration into reality — concept boards, technical drawings, photorealistic renderings, and built spaces
• Blending modern Miami aesthetics with warmth and durability for livable luxury
• Key differences between decorators and licensed interior designers in large custom projects
• Design trends shaping high-end residential and commercial spaces across Miami, New York, and beyond

Explore more of Jennifer's work:
Studio J & Co. – https://www.studiojandco.com

Glossary of Terms

• Rendering: A photorealistic, digital visualization that shows clients exactly what a room will look like before it’s built.
• Technical Drawings: 2D architectural drawings showing dimensions, elevations, lighting, electrical, and all the construction details needed
• Shop Drawings: Highly detailed drawings produced by fabricators (like cabinet makers or millworkers) based on the designer’s technical plans.
• Maximalism: A design trend focused on layering rich textures, bold materials, and standout statement pieces to create a curated, luxurious look.
• Design to Budget: A collaborative process ensuring that the homeowner’s vision aligns with a realistic investment

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...