• Where claims inflation is hitting the hardest, and why
• Strategies to put the brakes on claims inflation in the motor space
• How insurers can transform their claims processes to counteract the problem of rising prices

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In this episode of the Insurance Innovators Podcast, we’ll be hearing from James Edmonds (Director, Investor in Customers) on how insurers should respond to the FCA’s new Consumer Duty framework. Listen below to hear insights on:

• The four Consumer Duty outcomes that insurers must now comply with
• Whether insurers are paying enough attention to the new framework
• How insurers can prepare for upcoming Consumer Duty checkpoints
• Whether the FCA’s framework goes far enough in protecting insurance customers

To hear more insights on the FCA’s new Consumer Duty framework, come along to Insurance Innovators Summit, taking place in London from 15-16th November, where we’ll have a session focused on Championing the customer.

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Listen to this week’s episode, recorded on-site at Insurance Innovators: USA, to hear insights from Andreas and Sudheendra on:

• How insurers can continue to innovate as financial pressures increase
• The priorities that must be kept in mind when defining a digital strategy
• How leaders can promote a strong culture that navigates disruption and facilitates growth

Hosted on Acast. See acast.com/privacy for more information.