Hosted on Acast. See acast.com/privacy for more information.

In the latest episode of The Leadership in Insurance podcast, host Alex Bond sits down with Rob Lewis, CEO of INTX Insurance Software, to discuss why the insurance industry's fragmented software landscape is holding back its AI potential - and what it takes to fix it.

Rob's journey from launching an online stockbroker in South Africa to acquiring an insurance carrier in Mozambique led him to build INTX: an integrated software solution designed to cover the entire policy lifecycle.

Now, he's bringing that vision to the US market, where 55% of insurance professionals still rely on Excel as their primary system.

Key highlights from the conversation:

• Why insurance is "perfectly suited to AI" but "least prepared for it"—and how legacy systems are the bottleneck
• The case for incremental gains over revolution: how a 5% improvement in core ratios can transform carrier economics
• US vs. London market dynamics: the tension between data-driven underwriting and the irreplaceable value of underwriter intuition
• The Excel problem: why half the US insurance industry still operates on spreadsheets, and what it takes to transition them to modern platforms
• INTX's US expansion: from 5 clients signed in 2025 to an ambitious goal of 25 by the end of 2026, including a Tier 1 carrier

Rob makes a compelling case that the industry doesn't need revolutionary products—it needs solid operational foundations that can unlock the next wave of innovation.

Hosted on Acast. See acast.com/privacy for more information.

In the latest episode of the Leadership in Insurance Podcast, host Alex Bond sits down with Max Bruner, CEO of Anzen Insurance, to explore how the company has evolved since its 2021 founding into a tech-enabled wholesale broker using AI to transform insurance distribution.

Episode Highlights:

• From Hype to Reality - Max discusses how the industry has moved past chatbot buzz to focus on enterprise AI applications that genuinely enhance vertical software capabilities
• Workflow Revolution - Anzen's AI-powered software is delivering significant time savings and improved resource utilization across the entire insurance process - from submit to renew
• Bridge Building - Max emphasizes the importance of connecting technologists with insurance experts to create solutions that actually work
• $16M Funding Round - Max shares insights from Anzen's October raise, discussing the challenges of executing during a period when the market was less receptive to AI in insurance compared to other sectors
• Software Success - The company is now selling its licensed software to agency partners and the broader industry, developed by their 'small but mighty' engineering team
• CEO-Level Priority - Technology adoption is no longer just operational; it's fundamental to competitiveness, talent attraction, and customer service delivery
• 2026 Vision - Optimistic growth plans ahead, particularly around partnerships in the financial infrastructure space

Max's journey from direct broker to wholesale broker, while developing licensed software that's now being sold to agency partners, demonstrates what's possible when innovation meets deep industry expertise.

Hosted on Acast. See acast.com/privacy for more information.