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The Modern Hotelier

The Modern Hotelier

Written by: David Millili & Steve Carran
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Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.David Millili & Steve Carran Economics Management Management & Leadership Social Sciences Travel Writing & Commentary
Episodes
  • #244: Transforming the Courtyard San Diego: Inside the Complete Hotel Renovation | with Alpha Barry
    Jan 20 2026

    How do you lead a hotel through a major renovation and emerge stronger than ever?

    Join David Millili and Steve Carran as they sit down with Alpha Barry, General Manager of the newly renovated Courtyard San Diego Downtown Little Italy. Alpha shares his 25+ year hospitality journey—from front desk to finance leadership to GM—and the transformational renovation that reshaped the hotel into a modern destination in one of San Diego’s most vibrant neighborhoods.

    In This Episode You’ll Learn:

    • How Alpha built a career from operations to finance to GM
    • The massive renovation and brand transformation of the hotel
    • What a Noble Investment + Schulte Hospitality supported the vision
    • How the hotel connects to Little Italy through local partnerships

    Watch the FULL EPISODE on YouTube: https://youtu.be/pNcXsExpASQ

    Links:
    Alpha on LinkedIn: https://www.linkedin.com/in/alpha-midiaou-barry-42a6b014/
    Courtyard by Marriott San Diego Downtown Little Italy: https://www.marriott.com/en-us/hotels/sandy-courtyard-san-diego-downtown-little-italy/overview/


    For full show notes head to: https://themodernhotelier.com/episode/244

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.

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    9 mins
  • #243: Successful PMS Rollouts & A Strong Hotel Operations Platform | with Ryan King
    Jan 13 2026

    What do hoteliers need to know about PMS implementations, hospitality tech, and leadership today?

    In this episode, hosts David Millili and Steve Carran sit down with Ryan King, Senior Vice President of Americas at Shiji, for a wide-ranging and honest conversation about hospitality, technology, leadership, and the future of guest experience.

    Ryan shares his journey from working on-property in Washington, DC to leading Shiji’s growth across the Americas, including the strategic decision to shift operations to Mexico as a hub for North and South America. Along the way, he opens up about career pivots, leadership lessons, and why curiosity, humility, and communication are essential for long-term success in hospitality tech.

    In this episode, we cover:

    • What lessons from working on-property still shape Ryan’s approach to hotel tech today?
    • How important are communication and change management during a system rollout?
    • The Shiji’s philosophy on all-in-one platforms vs best-of-breed solutions
    • What are the fastest wins hoteliers can achieve when adopting new technology?
    • Why PMS implementations succeed or fail (and it’s not the technology)

    This episode is sponsored by Shiji: https://www.shijigroup.com/

    Watch the FULL EPISODE on YouTube: https://youtu.be/R3aCzbt_4Ac

    Links:
    Ryan on LinkedIn: https://www.linkedin.com/in/ryan-king-11083842/
    Shiji Group: https://www.shijigroup.com/


    For full show notes head to: https://themodernhotelier.com/episode/243

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.

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    56 mins
  • #242: Meet the President of WorldHotels | with Ron Pohl
    Jan 6 2026

    Ever wondered what it takes to run luxury and international hotel brands?

    On this episode of The Modern Hotelier, David Millili and Steve Carran sit down with Ron Pohl, President of World Hotels and Head of International Operations for Best Western, to talk all things hospitality.

    Ron shares his journey from growing up in Ohio to leading hotels across the globe, and gives a behind-the-scenes look at what it takes to run luxury, upscale, and international hotel brands. They dive into hot topics like hotel storytelling, guest experiences, sustainability, and how technology like AR, VR, and AI is shaping the future of hospitality.

    What you'll learn in this episode:

    • The strategy behind growing Best Western & World Hotels into 18 brands worldwide
    • How storytelling and crafted hotel experiences drive guest loyalty and ROI
    • The role of sustainability and technology as revenue drivers
    • Lessons on building a successful career in hospitality and leading teams

    Watch the FULL EPISODE on YouTube: https://youtu.be/sSky7DGRyTY

    Links:
    Ron on LinkedIn: https://www.linkedin.com/in/ron-pohl-8214205/
    WorldHotels and International Operations for BWH Hotels: https://www.bestwestern.com/en_US.html


    For full show notes head to: https://themodernhotelier.com/episode/242

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.

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    51 mins
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