Presented by Zapier

Episode Highlights / Timestamps

[00:00] Building AI software for companies, not just selling tools
[00:36] Crossing $2M in annual revenue
[01:12] A real-world AI document automation example
[02:15] Why hourly pricing breaks in AI services
[03:36] Using consulting to learn before building products
[06:09] Landing the first customers through relationships
[09:18] Founder-led sales and networking strategies
[10:39] Hosting events to build credibility and deal flow
[17:06] Why most AI pilots fail in production
[23:06] How Press W positions itself as an AI engineering firm
[27:09] Why “AI transformation” stopped working as a pitch
[36:36] Inside Press W’s AI-native operating system

In this episode of The Next New Thing, Andrew Warner sits down with Tarun Thummala, founder of PressW, to break down how his team builds custom AI systems for real businesses — and why services, not SaaS, were the right starting point.

Tarun runs an AI engineering firm that designs and ships production-grade AI applications for companies in regulated industries like finance, healthcare, and legal. Instead of selling vague “AI transformation,” his team focuses on concrete workflows: document processing, internal tools, sales ops, and systems that actually ship and get used.

Presented by Zapier
https://zapier.com/

Episode Highlights / Timestamps

[00:00] A broker replaces himself with an AI voice agent
[00:45] Early pricing and first customers
[01:30] The reality of cold calling expired listings
[04:21] Why off-the-shelf AI voice tools weren’t good enough
[05:15] First AI-booked listing appointment
[08:15] Launching without a website using Meta lead forms
[12:27] Using Zapier to glue the system together
[14:51] Why this model works beyond real estate
[16:12] Fine-tuning models for sales conversations
[19:12] Shutting down a profitable agency to build SaaS
[22:12] Founder roles and co-founder fit
[30:00] What AI coding tools really do (and don’t) replace
[32:42] Breaking down the early revenue
[35:24] Naming the company and what comes next

What happens when someone is so fed up with cold calling that they build an AI to do it for them — and it actually works?

In this episode of The Next New Thing, Andrew Warner sits down with Yevgeniy Matsay and Aidan Richards, co-founders of Rezora. They share how a frustrating real-estate sales job turned into an AI voice-agent business that generated real revenue — and why they ultimately shut down a profitable agency model to build scalable software instead.

Yevgeniy started as a real estate agent, spending entire days cold calling expired listings. When early AI voice agents emerged, he decided to build one tailored specifically for sales conversations. It landed listing appointments almost immediately. Instead of keeping it to himself, he sold it as a service to other brokers, validating demand fast — but also running into the limits of manual setup and constant customization.

From there, the conversation digs into how they:

Proved demand with a scrappy agency-style rollout
Used tools like Zapier and voice AI to stitch together a working system before SaaS existed
Learned why “just prompting” breaks down for sales calls
Transitioned from custom workflows to a self-serve product built on fine-tuned language models
Thought about scalability, founder roles, and when to pause revenue to build the right thing

This is a grounded, technical, and honest look at turning AI automations into a real business — including the tradeoffs, the hard parts, and what actually works in practice.

Episode highlights:

[00:00:00] Joe’s businesses and revenue breakdown
[00:00:45] Five ways to make money with AI
[00:00:54] Selling AI headshots as a done-for-you service
[00:02:06] Delivering with VAs and prompts
[00:03:36] Getting customers via LinkedIn polls and ads
[00:06:00] Teaching AI while learning it yourself
[00:08:24] Selling ideas before creating the product
[00:09:27] Building a course entirely with AI
[00:14:15] Selling AI-generated infographics to franchises
[00:17:24] Using AI to build landing pages and funnels
[00:22:21] ChatGPT as a co-founder and therapist
[00:25:30] Scaling an agency without adding employees
[00:30:00] Monetizing AI education and communities
[00:34:03] Building basic software and prompt generators
[00:40:03] Creating MVPs without developers
[00:45:27] Focusing ideas into one scalable product
[00:49:03] Rebuilding after COVID, divorce, and burnout

In this episode, Andrew Warner sits down with Joe Apfelbaum, founder of Ajax Union and EvyAI, to break down five practical ways to make money using AI right now — without needing to code, raise money, or build complex software.

Joe walks through real examples from his own businesses, including AI-powered services, courses, and lightweight software tools that generate revenue fast. More importantly, he explains why these models work: people want outcomes, not software — and AI lets you deliver those outcomes with tiny teams and massive leverage.

This is a raw, tactical conversation about turning AI into income, rebuilding after setbacks, and designing businesses that scale without adding people.