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The Other Side Of

The Other Side Of

Written by: CFRC Podcast Network
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About this listen

 The Other Side Of is a seasonal, narrative documentary-style podcast that examines trauma through the voices of those who've lived it. Each season focuses on a different lens - beginning with the toll carried by first responders. Through in-depth interviews, expert commentary, and immersive sound design, the series offers a rare combination of personal storytelling and psychological insight. Future seasons will expand to explore other types of trauma.© 2025 CFRC Podcast Network Careers Economics Hygiene & Healthy Living Personal Success Psychology Psychology & Mental Health Social Sciences
Episodes
  • Ep 21: The Weight of the Work: Dispatch, Distress & Recovery (Part 2 of 2)

    Ep 21: The Weight of the Work: Dispatch, Distress & Recovery (Part 2 of 2)
    Apr 17 2026
    In part two of this National Public Safety Telecommunicators Week roundtable, the conversation shifts from what dispatch is to what it can do to the people doing it. Featuring dispatchers from police, fire, and paramedic services across Canada and the United States, this episode explores the cumulative impact of repeated exposure to crisis, the realities of operational stress injuries, and the challenges of accessing meaningful support. You’ll hear discussion of suicide exposure within communications centres, repetition trauma, nervous system overload, the frequency of mental health-related calls, and the lasting operational impact of the COVID-19 pandemic. The conversation also examines what […]
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    1 hr and 16 mins
  • Ep 20: The Toll of the Tones: Truths of 911 Dispatch (Part 1 of 2)

    Ep 20: The Toll of the Tones: Truths of 911 Dispatch (Part 1 of 2)
    Apr 14 2026
    In recognition of National Public Safety Telecommunicators Week, this special roundtable brings together dispatchers from police, fire, and paramedic services across Canada and the United States. With decades of combined experience, this conversation breaks down what 911 dispatch actually is, what it requires in real time, and why it’s often misunderstood. From cognitive overload and constant multitasking, to scene visualization, risk assessment, and the responsibility of managing responder safety from behind the headset, this episode explores the operational reality of a role with no pause button and no margin for error. You’ll also hear about the “dispatcher ear,” the impact […]
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    45 mins
  • Ep 19: First Responder Families: Separation, Healing & Life After Crisis (part 2 with Parul Shah)

    Ep 19: First Responder Families: Separation, Healing & Life After Crisis (part 2 with Parul Shah)
    Apr 7 2026
    First responder work does not stay at the station, the hall, the hospital, the prison, or the dispatch centre. It comes home. In Part Two of this conversation, psychotherapist and doctoral candidate Parul Shah returns to explore what happens when the pressure inside first responder families becomes too much to carry. Drawing from both clinical experience and her own life as the spouse of a police officer, Parul speaks candidly about separation, the complexity of co-parenting, and the lasting impact of trauma on children and family systems. In this episode, we explore: • Why communication breaks down in high-stress households • The […]
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    58 mins
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