The Owner's Playbook: Owners first. Real problems → clear next steps.In this episode, Josh and Doug sit down with Alex Nguyen, Omnyra's Chief Revenue Officer, to talk about what it actually takes to build a sales operation from nothing — door-to-door in the Canadian winter, scaling a business to $100K/month in revenue only to shut it down, and why the best sales teams run on vision, not scripts.About the guest: Alex has spent the last decade in sales, starting with door-to-door fundraising at 18 and building his way through telecom sales, an exterior maintenance company, and multiple startups. He's failed, burned out, rebuilt, and learned that the ability to sell face-to-face is the one skill nobody can take from you. Now he leads revenue at Omnyra, bringing that same grind and those hard-won lessons to help service business owners grow.Alex Nguyen on LinkedIn: https://www.linkedin.com/in/alex-nguyen-975457124/Website (The Owner's Playbook): https://the-owners-playbook.comOur Company (Omnyra): https://go.omnyra.aiWe discuss:• Starting in door-to-door sales at 18 — freezing rain, 50 rejections, and the first sale that changed everything• The "swim or drown" mentality and how rejection builds a skill nobody can take away• Building an exterior maintenance company from a lawn mower and $200• Scaling to $50-100K/month revenue — and why more staff meant more problems, not less• Working 100 hours a week and making less money than working 10 hours solo• Revenue vs. profit: the trap that catches most growing businesses• The moment a trainee made $770 in a single day and broke his own belief system• How to build a sales team: shadow → flip → replicate• Why startups need a north star and established businesses need a system• Leading by example — your team will never outwork you• Sales culture as a brotherhood, not a corporate program• Automation as leverage: how $100/month in tools replaces 3 people worth of follow-up• Servant leadership and removing ego from business decisions• Honest advice for owners who hate selling: lean on your strengths and build systems around the restGuest• Alex Nguyen — Chief Revenue Officer, OmnyraFollow the seriesWebsite: https://the-owners-playbook.comSpotify: https://tinyurl.com/OwnersPlaybookLive on Twitch: https://www.twitch.tv/omnyra_aiAll socialsDISCORD: https://discord.gg/AeXDRXtrX/TWITTER: https://x.com/omnyra_aiINSTAGRAM: https://www.instagram.com/omnyra_ai/FACEBOOK: https://www.facebook.com/profile.php?id=61579555983257LINKEDIN: https://www.linkedin.com/company/omnyra/YOUTUBE (Omnyra): https://www.youtube.com/@OmnyraAIYOUTUBE (Playbook): https://www.youtube.com/@ownersplaybookTIKTOK: https://www.tiktok.com/@omnyra_aiSPOTIFY: https://tinyurl.com/OwnersPlaybookAbout the seriesThe Owner's Playbook is a plain-English conversation with business owners about what's hard right now—time sinks, staffing, cash, margins—and how to turn that into next steps you can use this week.Want to be a guest??? - https://the-owners-playbook.com/be-a-guestDisclaimerFor information only; not legal, tax, or financial advice.#OwnersPlaybook #SmallBusiness #Sales #DoorToDoor #Entrepreneurship #Scaling #Leadership #SalesTeam #Trades #HomeServices #Revenue #Hustle #StartupLife #ServiceBusiness #BuildLean