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Episode Summary: In this episode of the PIO Podcast, Robert interviews Gaurav Gupta, head of R&D at Kotter, discussing the transformative role of AI in public information and communication. Gaurav shares insights on generative AI's impact on content creation, the importance of effective communication strategies, and the need for transparency in AI usage. They explore the challenges posed by misinformation, the need to reskill the workforce, and the importance of aligning AI tools with agency strategies. The conversation emphasizes that AI should be viewed as an enabler of change rather than a replacement for human roles, underscoring the importance of leadership and adaptability in navigating the evolving AI landscape.

Gaurav's BIO: GAURAV GUPTA has been helping organizations and individuals unleash potential and maximize business outcomes for over 20 years. His expertise is in change leadership and strategy execution. By combining thinking from behavioral science, leadership development, and strategy implementation, he has advised leaders on their most important business initiatives across industries as diverse as finance, healthcare, extraction, oil and gas, and chemicals. Having worked in over 10 countries, Gaur3av draws on extensive global experience in collaborating with leaders to develop and implement new ways of working in their organizations. Gaurav is the head of R+D at Kotter and collaborates with Dr. John Kotter, the world-renowned expert on change and leadership, to develop the most successful approaches to create large-scale change and greater adaptability. Gaurav is the co-author of the book Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times. Gaurav represents Kotter through speaking engagements, consulting, and facilitated learning events. Gaurav also co-founded Ka Partners, a firm established to help growing startups perform better through greater employee engagement, more efficient resource utilization, and better decision-making. Gaurav has delivered keynote addresses for corporate clients and at various conferences. He has published numerous articles, including in HBR, MIT Sloan Review, and Forbes, and has been quoted in publications like The Wall Street Journal, Financial Times, and USA Today. He holds a Master of Science in Aerospace Engineering from Cornell University and a Bachelor’s degree in Physics from Middlebury College, where he graduated summa cum laude.

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Episode Summary: In this conversation, Deana DiPaola discusses her experiences in crisis management, particularly during her first weekend on call when national neo-Nazi groups came to her city, in addition to handling one of the largest 4th of July fireworks events in the state. She highlights the importance of understanding community safety, effective communication, and the challenges of leadership in such critical situations.

Deana's BIo: I am a reliable, respectful, empathetic, and dependable individual. Throughout my career, I have consistently demonstrated flexibility, versatility, and dedication to the organization. I am committed to the goals and objectives of the Police Department and work closely with our respected business partners in Central Florida as the current Public Information Officer.

Deana's Email

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Host Robert Tornabene conducts a countdown of the 10 most downloaded episodes of 2025.

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Summary: In this episode of the PIO Podcast, Robert interviews Katie Watts, a Public Information Officer from the Fairfax County Police Department. They discuss Katie's journey in law enforcement, the challenges of communicating traffic safety, and the innovative use of Tappy, a social media tool designed to engage the community and educate them about traffic safety. Katie shares insights on public reactions, the demographics engaging with Tappy, and the lessons learned from integrating this tool into their community outreach efforts. The conversation concludes with advice for other law enforcement agencies and thoughts on the future of Tappy in safety education.

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Summary: In this episode of the PIO Podcast, Robert interviews Brandon Karr, Director of Customer Success at DroneSense by Versaterm, discussing the transformative role of drones in public safety. Brandon shares insights from his experience in law enforcement and the evolution of drone programs, emphasizing the importance of transparency, community engagement, and the integration of AI technology. The conversation covers real-world applications of drones in crisis situations, the balance between costs and benefits, and the future of drone technology in enhancing public safety operations.

Drone Sense by Versaterm - Versaterm

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Summary: In this episode of the PIO Podcast, Chief Kevin Warych of the Sun Prairie Police Department discusses his transition from Green Bay to Sun Prairie, emphasizing the importance of community policing and building relationships. He shares insights on transparency in law enforcement, the challenges of balancing operational security with public information, and the role of social media in connecting with the community. Chief Warych also highlights the importance of fostering a culture of openness and accountability within the department, while outlining his goals for community engagement and the need to invest in law enforcement's reputation. He concludes with advice for fellow leaders and reflections on the challenges and rewards of police work.

Sun Prairie PD Website

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Episode Summary: In this episode, Susan Simons, president and founder of Under the Shield, discusses her journey in law enforcement and the evolution of her organization, which focuses on mental health support for first responders. She introduces the psychological garbage can theory, emphasizing the importance of addressing stress and trauma in law enforcement. The conversation highlights the stigma surrounding mental health, the need for public awareness, and the significance of resiliency training. Susan shares insights on the importance of preventative measures and training programs to support officers and their families, ultimately aiming to reduce suicide rates and improve overall well-being in the law enforcement community.

Susan's BIO: Susan Lewis Simons, M.S., B.C.E.T.S., F.A.A.E.T.S.
President & Founder, Under the Shield, Inc.
Susan Lewis Simons is the President and Founder of Under the Shield, Inc., a 501(c)(3) nonprofit organization she launched in 1992. For over three decades, Susan has been recognized nationally and internationally as a subject-matter expert in Law Enforcement and Military Stress and Post-Traumatic Stress Injury (PTSI). She is the creator of the Simons Theory of the Psychological Garbage Can—a groundbreaking model written in 1992 that has helped countless individuals in public safety and the military better understand and manage the cumulative effects of trauma. Effective January 1, 2025, this theory will be the AZPOST state standard, required in all Arizona basic academy classes as j part of proficiency training.

Website: http://undertheshield.com/

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Summary: In this episode, Jeff Wenninger, a retired LAPD officer and CEO of Law Enforcement Consultants, shares his unique journey into policing, influenced by personal experiences and a desire to improve law enforcement practices. He discusses the insular mindset prevalent in police departments, the need for reimagining policing beyond mere reform, and the importance of community trust and transparency. We will discuss Jeff's latest book, "On Thin Ice." Wenninger emphasizes the role of effective communication in building relationships with the community and advocates for a cultural shift within law enforcement to prioritize empathy and critical thinking. He concludes with insights on driving change from within and the collaborative effort required to improve policing in society.

To contact Jeff or order his new book, go to https://www.onthinicebook.com, available now for immediate download on Amazon.com.

Jeff's Publishing Company; https://populacepubishing.com

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