In this episode of The Packaging Paradigm podcast, Dom Crosson welcomes Brian Franz, who is the Vice President with Envision3! Brian is a seasoned sales professional with over 12 years of experience in the commercial print, packaging, fulfillment and direct mail industry. He consults with brands ranging from national healthcare providers to regional nonprofits.

In his role as Vice President, Brian plays a pivotal role in helping customers bring their marketing ideas to life. From custom printed packaging and high volume mailers, to fulfillment and warehousing. He is known for his strategic and get it done mindset.

In this episode, they discuss the importance of customer service, the evolving landscape of packaging, and how technology (including AI) is shaping the industry. Brian also reflects on his career journey, the significance of networking, and how his faith influences his approach to leadership and service.

Places to listen:
⚡https://youtu.be/yyjzqEOQU0k
⚡https://packagingparadigm.transistor.fm/27

Connect with Brian Here:
⚡Linkedin: https://www.linkedin.com/in/brianfranz/
⚡Company Website: http://www.envision-3.com/

Takeaways

Customer service is crucial in the packaging industry.

Timely communication with customers builds trust.

Staying true to core competencies enhances customer confidence.

Networking is essential for growth and opportunities.

The packaging industry is evolving with technology and design.

AI can streamline processes and enhance creativity.

Understanding customer needs is key to effective design.

A seamless customer experience is built on strong internal processes.

Faith can guide leadership and service in business.

Continuous learning and adaptation are vital for success.

Chapters

00:00 Technical Difficulties and Teamwork

01:27 Introduction to Brian Franz and His Journey

03:50 The Importance of Customer Service

06:41 Communication and Technology in Customer Service

08:51 Staying True to Core Competencies

10:29 The Packaging Industry: A Growing Opportunity

12:08 The Art of Design in Packaging

16:24 Developing Seamless Processes for Customer Experience

18:36 Optimizing Packaging Efficiency

20:00 Harnessing AI in Packaging Design

26:19 The Human Element in Sales

31:37 Brian's Career Journey and Growth

37:35 The Importance of Serving Others

39:44 Faith and Personal Values in Business

In this episode of The Packaging Paradigm Podcast we welcome Emmy Gottschalk. She is a transformational operations leader who shares her insights on leadership, launching new departments, and the importance of communication in navigating change. She discusses the role of KPIs in organizational success and introduces the innovative Project Showcase initiative designed to foster creativity within teams.

Additionally, Emmy addresses the challenges and opportunities presented by AI in operations, emphasizing the need for organizations to prepare their data and processes before implementation.

How to connect with Emmy:
⚡https://www.linkedin.com/in/emmygottschalk/
⚡www.emmygottschalk.com

Takeaways

Emmy Gottschalk is a transformational operations leader specializing in supply chain.
Transformational leadership involves solving complex problems and optimizing teams.
Launching new departments requires clear intent and strong communication.
Effective communication is crucial during change initiatives.
Silos exist in every organization and need to be managed.
KPIs should reflect individual roles and contribute to the organization's mission.
Innovation should be encouraged at all levels of the organization.
AI can enhance operations but requires clean data and processes.
Engaging teams with AI will require transparent communication.
Celebrating small wins can motivate teams and foster a positive work environment.

Chapters

00:00 Transformational Leadership in Operations
04:01 Launching New Departments
09:21 Communication and Team Dynamics
09:49 Navigating Organizational Change
13:00 Leadership Challenges and Silos
17:44 The Importance of KPIs
23:09 Engaging with Data
27:42 Fostering Innovation through Project Showcase
34:22 AI and Operational Transformation

In this conversation, Jeremy shares his journey founding Givr Packaging, emphasizing the importance of personal goals, mentorship, and sustainability in the packaging industry. He discusses how he stays competitive outside of work, the challenges and triumphs of his career, the significance of customer-centric practices, and the evolving landscape of sustainable packaging solutions. In this conversation, Jeremy discusses the importance of ethical sales practices, the memorable moments that keep him motivated in business, and the lessons learned from financial challenges. He emphasizes the role of sports in personal development and the significance of authenticity in business and social media interactions.

Takeaways
*Starting your journey in the Packaging space and seeing that there was a need for true sustainability.
* Sustainability in packaging is increasingly important to consumers.
* Mentorship plays a crucial role in career development.
* Giver Packaging focuses on customer success and sustainability.
* The journey to entrepreneurship often starts with a simple idea.
* Sales success can come from embracing rejection and learning from it.
* Transparency in business practices builds trust with customers.
* Innovative packaging solutions are becoming more accessible and affordable.
* A strong team is essential for the success of a business.
* The packaging industry is evolving with a focus on environmental impact. You have to tell the customer, this isn't good for you.
* If it doesn't align with our mission, we're going to tell you.
* We just try to stay true to our values.
* Memorable moments in business keep you motivated.
* Salespeople's job is to support their customers' financial stability.
* Learning from financial challenges is crucial for growth.
* Trial by fire teaches valuable lessons in business.
* Authenticity is key in social media interactions.
* Sports can play a significant role in personal development.
* Building relationships is more important than just selling boxes.

Chapters

00:00 The Journey to Bodybuilding and Personal Goals
05:53 Career Path and Early Experiences in Paper Science
12:00 Building Giver Packaging and Market Strategy
26:47 The Importance of Ethical Sales Practices
34:37 Learning from Financial Challenges
42:06 Authenticity in Business and Social Media

www.Givrpack.com
https://www.youtube.com/@givrpack