The Post-Acute POV cover art

The Post-Acute POV

The Post-Acute POV

Written by: MatrixCare
Listen for free

About this listen

Tune in for informative conversations covering a range of topics for post-acute providers. The Post-Acute POV focuses on the importance of innovative technology in care settings, and how it can help home-based and facility-based organizations optimize clinical, operational, and financial processes while delivering exceptional care and support for patients and residents. With new topics and guests on each episode, we explore trends and solutions that make connecting and collaborating across the care continuum more important than ever for skilled nursing, life plan communities/CCRC, senior living, private duty, home health, and hospice providers.All rights reserved Hygiene & Healthy Living Politics & Government
Episodes
  • AI in post-acute care: Insights from Scott Hampel, President of Medalogix
    May 12 2025

    In the latest episode of the Post-Acute POV podcast, our host Shane Curtis, Head of Revenue and Customer Success for Home Health and Hospice, is joined by Scott Hampel, President of Medalogix, to explore the integration between MatrixCare and Medalogix for the Pulse platform—a clinical decision support tool for home health and hospice agencies.

    Their discussion dives into the challenges of delivering personalized care, the transformative role of AI and machine learning in overcoming those hurdles, and the value the Pulse platform brings. Tune in to discover how AI can support clinicians by analyzing clinical data, generating risk scores, and recommending care interventions.

    Topics discussed during today’s episode: 
    1. [00:35 – 03:49]: Scott Hampel shares his career journey and how he transitioned into healthcare, ultimately joining Medalogix to drive innovation in post-acute care. He explains how the company leverages AI and data analytics to enhance patient outcomes and experiences.
    2. [03:49 – 08:04]: Scott addresses the challenges clinicians face in delivering personalized care amid regulatory and quality pressures. He highlights how AI and machine learning help by analyzing patient data to deliver actionable insights that boost care quality and efficiency.
    3. [08:04 – 12:21]: Scott outlines how aligning the Pulse platform with clinicians’ workflows has led to strong adoption, improved patient outcomes, and greater efficiency for care teams.
    4. [12:21 – 17:14]: Scott describes AI as a clinical assistant that supports better care through data-driven insights while preserving the critical human element. He also shares his outlook on integrating generative AI and data science into post-acute care.
    5. [17:14 – 21:48]: Scott underscores the value of using AI and data science to prioritize patient visits and embed clinical companions into workflows. He encourages providers to explore Medalogix’ free analysis to see how its solutions can drive measurable improvements.
    Resources 
    • Learn more about MatrixCare at: https://www.matrixcare.com/ 
    • Find out more about Medalogix: https://medalogix.com/
    • Find more information on the MatrixCare and Medalogix integration: https://www.matrixcare.com/blog/deliver-smarter-data-driven-home-health-care-with-our-new-integration/
    • Listen to more episodes of the Post-Acute POV  
    Disclaimer 

    The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

    ©2025 by MatrixCare

    Show More Show Less
    22 mins
  • Coordinating the ecosystem: Navigating the post-acute patient journey
    May 5 2025

    In the latest episode of the Post-Acute POV podcast, host Jim Berklan, Executive Editor of McKnight’s Long-Term Care News, introduces a dynamic panel discussion led by Chris Pugliese, Head of Interoperability at ResMed. Joining the conversation are Chris Lukezic, RN, Director of Clinical Informatics at Saber Healthcare Group, along with Tanna Wright, Intake Supervisor, and Danya Fahlstrom, Revenue Cycle Manager, both from Northwest Respiratory Services.

    Together, they dive into the real-world challenges faced by skilled nursing and HME providers during transitions of care. From communication breakdowns to their direct impact on patient outcomes, the panel explores what it takes to bridge the gaps and build stronger collaboration across the continuum.

    Tune in for practical insights and first-hand experiences from the front lines of post-acute care.

    Topics discussed during today’s episode: 
    1. [00:30 – 02:37]: Host Jim Berklan sets the stage by introducing four experts from the intersecting worlds of HME and skilled nursing. He previews a candid conversation about the complex relationships and common challenges these providers face when collaborating across care settings.
    2. [02:37 – 10:15]: Chris Pugliese kicks things off with a deep dive into interoperability challenges in post-acute care. He explores how better coordination and data-sharing can unlock opportunities for more connected and effective care.
    3. [10:15 – 13:50]: Chris Pugliese continues the conversation, pointing out the pitfalls of outdated analog processes in healthcare. He advocates for digital transformation as a key to improving both operational efficiency and patient outcomes.
    4. [13:50 – 18:51]: Tanna Wright and Danya Fahlstrom share behind-the-scenes perspectives from their roles in intake and revenue cycle management. They highlight how their day-to-day operations impact the broader continuum of care.
    5. [18:51 – 24:02]: The panel addresses the logistical hurdles DME providers face—especially around deliveries and documentation. They discuss how working across different states, technologies, and facility requirements can complicate even the most routine processes.
    6. [24:02 – 29:00]: Chris Lukezic underscores the critical role of electronic signatures and timely communication in preventing care delays. His insights stress the need for proactive coordination to ensure patients receive essential supplies without disruption.
    7. [29:00 – 33:24]: Chris Pugliese and Danya dig into the nuances of documentation and billing, calling for more standardized practices. They also highlight the importance of staff training and the ongoing challenge of navigating inconsistent requirements across facilities.
    8. [33:24 – 38:22]: In the closing segment, the group reflects on the value of strong, collaborative relationships among clinicians, facilities, and HMEs. They emphasize how technology can help bridge gaps and streamline workflows before wrapping up with closing thoughts and gratitude for the conversation.
    Resources 
    • Learn more about MatrixCare at: https://www.matrixcare.com/ 
    • Find out more about Northwest Respiratory Services: https://www.nwrespiratory.com/
    • Find details on Saber Health: https://www.saberhealth.com/
    • Listen to more episodes of the Post-Acute POV  
    Disclaimer 

    The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

    ©2025 by MatrixCare

    Show More Show Less
    37 mins
  • Quality as the new currency: Enhancing healthcare with Armine Khudanyan, RN, MSN, CPHQ, CEO and Co-Founder, QAPIplus
    Mar 14 2025

    In the latest episode of the Post-Acute POV podcast, our host, Jeremy Crow, Head of RCM and Survey, MatrixCare, is joined by Armine Khudanyan, RN, MSN, CPHQ, CEO and Co-Founder, QAPIplus, and Trish Weber, RN, BSN, HCS-D, HCS-O, Manager, Coding & Review Services, MatrixCare. Join us as we delve into the critical role of quality in healthcare and explore how MatrixCare's integration with QAPI Plus is revolutionizing compliance and efficiency.

    In this episode, our guests discuss the transformative shift from reactive to proactive quality improvement, the significant benefits of strategic integrations, and the essential role of effective data utilization. Tune in to learn about the proactive approaches that are setting new standards in healthcare quality.

    Topics discussed during today’s episode: 
    1. [00:31 – 06:01]: Armine shares her journey from acute care nursing to data management and the development of the QAPIplus software. The software has been instrumental in automating compliance, improving efficiency, and reducing administrative burden for healthcare organizations.
    2. [06:01 – 08:15]: Armine discusses the collaboration between QAPIplus and MatrixCare that began in 2024. This integration aims to reduce administrative burdens, enable better decision-making, and provide actionable insights.
    3. [08:15 – 14:44]: Armine emphasizes the importance of proactive quality improvement and continuous compliance in home health care, highlighting the need for constant auditing and closing gaps in procedures. Trish added that quality in documentation directly impacts reimbursement and performance metrics, stressing the significance of accurate and thorough reporting.
    4. [14:44 – 19:49]: Armine describes the benefits of continuous auditing and external evaluations. Jeremy and Trish discuss how outsourcing compliance functions can provide specialized expertise and unbiased insights, enhancing overall quality and efficiency.
    5. [19:49 – 24:10]: Jeremy and Armine discuss the common compliance challenges faced by both small and large organizations. Smaller organizations often lack experience and regulatory knowledge, benefiting greatly from outsourced services, while larger ones may have internal expertise but struggle with prioritizing compliance tasks.
    6. [19:33 – 22:15]: Armine highlights the benefit of eliminating data silos and integrating fragmented systems to improve performance. Jeremy closes out the conversation by thanking our guests.
    Resources 
    • Learn more about MatrixCare at: https://www.matrixcare.com/ 
    • Find out more about QAPIplus: https://qapiplus.com/
    • Find a quick guide on the QAPIplus and MatrixCare integration for home health and hospice.
    • Listen to more episodes of the Post-Acute POV  
    Disclaimer 

    The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

    ©2025 by MatrixCare

    Show More Show Less
    30 mins
No reviews yet