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The Rebranding Masterclass

The Rebranding Masterclass

Written by: Ben Mukoma | Kenyan Grafik
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The Rebrand Masterclass is for founders and executives of growing service businesses who feel held back by how they're perceived. You deliver great work. But bigger clients choose competitors who just look more credible. Hosted by Ben Mukoma of Kenyan Grafik, this masterclass unpacks why perception often beats performance — and how to close the gap. For service business leaders ready to position themselves where they truly belong. 🌐 https://www.kenyangrafik.com/ 📊 C4 Brand Quiz: https://c4brandquiz.scoreapp.com/Ben Mukoma | Kenyan Grafik Economics Leadership Management & Leadership
Episodes
  • Brand Safety — Protect Your Rebrand Before You Launch It
    Jan 8 2026

    Some of the biggest brand injuries don't come from bad design. They come from neglecting brand safety.

    Picture this: Monday morning. Your rebrand launched last week. Then your CMO walks in with a cease-and-desist letter. A company in South Africa trademarked your name three years ago. Same industry. Similar services. Now you might have to pull everything back.

    Oh, and there's another thing — the logo you just launched? Technically, the designer still owns the rights until you pay the final invoice. Which you haven't processed yet.

    You launched a brand you don't legally own. And now you might not even be able to keep the name.

    This episode reveals The Four Brand Safety Checks that protect your reputation, momentum, and ability to grow without looking back over your shoulder. These aren't legal steps — they're brand-due-diligence steps from a leadership perspective.

    The 4 Brand Safety Checks:

    1. Name Distinctiveness Check — Is your name free AND safe to build on?
    2. Category Confusion Check — Could clients mistake you for another player?
    3. Brand Asset Protection Check — Do you actually own the logo you just posted?
    4. Digital Territory Check — Lock down domains and handles before someone else does

    What you'll learn:

    • Why brand safety isn't a legal technicality — it's a leadership discipline
    • How a 2% name resemblance can cause 100% of the headache
    • Why cybersquatting happens (and how to prevent it)
    • The four things brand safety protects: momentum, reputation, trust, and your story

    A rebrand isn't finished when it looks good. It's finished when it's safe to grow on.

    Before you press publish on that new identity, pause and ask:

    • Do I own this?
    • Is this name safe to build on?
    • Have I secured the territory I need?


    📊 Take the C4 Brand Quiz: https://c4brandquiz.scoreapp.com/

    🌐 Kenyan Grafik: https://www.kenyangrafik.com/

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    15 mins
  • Will a Rebrand Just Burn Money? (The Real ROI You're Not Tracking)
    Dec 9 2025

    Tropicana spent $35M rebranding in 2009. Customers hated the new packaging and refused to buy — costing them an additional $30M. Stories like this make founders ask: "Will a rebrand just burn money?"

    But here's the real question: How much is your current brand quietly costing you?

    Bad brands don't send invoices. They just quietly drain your potential through lost bids, slow sales, lower margins, and the wrong kinds of clients. Every inconsistent visual, outdated website, or muddy message is a tax on your growth.

    This episode introduces The Invisible Tax of Bad Branding and The 1-Page ROI Map — five core pillars (plus one bonus) that show where rebrand value actually comes from.

    The 5 ROI Pillars:

    1. Credibility ROI — Gain trust faster (double your proposal conversion rate)
    2. Conversion ROI — Sell without repeating yourself (cut sales cycles in half)
    3. Pricing ROI — Charge what you're worth (a 20% perception lift adds 7.2M KES annually)
    4. Recruitment ROI — Attract better people (A-players attract A-players)
    5. Efficiency ROI — One system, not chaos (stop wasting hours reformatting)
    6. Emotional ROI (Bonus) — Remove embarrassment, create pride, safeguard leadership

    What you'll learn:

    • Why most companies don't suffer because they rebranded — they suffer because they rebranded too late
    • The concept of opportunity cost: the client who chose your competitor because their brand "felt more established"
    • Three prep questions that turn fear into focus (Purpose, Payback Period, Proof Metrics)
    • How to measure rebrand success in 6–18 months

    A rebrand isn't how you spend money. It's how you stop bleeding it. Clarity pays for itself. Confusion charges interest.


    📊 Take the C4 Brand Quiz: https://c4brandquiz.scoreapp.com/


    🌐 Kenyan Grafik: https://www.kenyangrafik.com/

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    20 mins
  • The Fear of Losing Clients When You Rebrand (And How to Bring Them Along)
    Dec 8 2025

    Tropicana lost $30M in 2009. Gap retreated after backlash in 2010. Coca-Cola's "New Coke" failed spectacularly in 1985. Cracker Barrel faced such fierce resistance in 2025 that they reversed their rebrand entirely.

    Now you know: rebrands can go south. Fast.

    Your business has grown. You're doing bigger work, attracting better opportunities. But the moment someone mentions rebranding, your chest tightens — not because you doubt the need, but because you're thinking about them. The clients who stood with you when your logo was a Canva template. Who sent referrals. Who trusted you before the market did.

    What if they don't like the change? What if they think you've lost your humility? What if they feel like you've outgrown them?

    Here's the truth: Change doesn't distance people — unexplained change does.

    What you'll learn:

    • Why clients rarely leave because you changed (they leave because they weren't included)
    • The Client Inclusion Playbook: 3 phases to evolve with your clients, not away from them
    • Phase 1 — The Whisper Phase: Make your core clients feel chosen, not surprised
    • Phase 2 — The One-Month Transition: Two timelines (30-day fast track vs 90-day practical track)
    • Phase 3 — The Celebration Phase: Anchor change in gratitude so clients see themselves in your progress
    • The 6 most important touchpoints to update (in order of priority)

    When you invite clients into your evolution, they don't just tolerate the new brand — they defend it. Because people don't resist progress. They resist surprise.


    You don't honor your earliest clients by staying small — you honor them by growing in the direction they believed you could.


    📊 Take the C4 Brand Quiz: https://c4brandquiz.scoreapp.com/

    🌐 Kenyan Grafik: https://www.kenyangrafik.com/

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    18 mins
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