The Science Behind Referrals: How to Drive Client Loyalty feat. Stacey Brown Randall
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.
Add to cart failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
-
Narrated by:
-
Written by:
About this listen
🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask.
📌 Key Takeaways:
- Why referrals happen for emotional reasons — not transactional ones.
- How to turn every client touchpoint into a referable experience.
- The secret to staying remembered long after the case is closed.
Find Stacey here!
Check out her book here!
No reviews yet